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- posted May 25, 2017 in Husqvarna: Ask & Answer > Walk Behind Lawn Mowers
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Avi, thanks for the response. I placed an order with ereplacementparts.com shortly after your first post. Then I saw your follow-up post and was expecting to get an order cancellation notice. However, it never came. Then I received a notice that my part had been shipped. I received the correct part two days ago and installed it yesterday. It's working fine. Try placing your order again with ereplacementparts.com.
- posted September 3, 2016 in Husqvarna: Ask & Answer > Walk Behind Lawn Mowers
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So, is this an example for the MBA Handbook on How Not to Run a Business. "Gosh, thanks for buying our product, however, now that you need a critical part, YOU'RE OUT OF LUCK. You should have known several years ago that this part was going to break and obtained one when it was still available. And by the way, don't hesitate to buy another one of our products in the future."
Does anyone have the e-mail address of a Manufacturing VP at Husqvarna so I can contact him/her and request that they take the die off the shelf, put it in a press, and run 1000 of these for the spare parts market? Thanks.