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- 1-4 of 4
- posted August 12, 2016 in Husqvarna: Ask & Answer > Chainsaws
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And the first prize goes to Eugene!
I visited the shop about two weeks ago to see how they were proceeding with the investigation and the tech advised me they found the ignition coil was intermittent. They couldn't explain why the saw would start at their shop but wouldn't start at my place but they did consider the altitude and humidity along with a weak spark may have had something to do with it.
They have replaced the coil under warranty and today I took the saw home.
It started and ran well. Whilst I had it going I performed the Autotune routine I was advised to do, so hopefully that's the end of the dramas.
Thank you all for your input. I appreciate your help.
Cheers from Downunder!
T
- posted July 25, 2016 in Husqvarna: Ask & Answer > Chainsaws
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OK, so I took it back to the dealer where he was able to start it. The air down there was dryer than where I live. I'm 550 feet above their location but I live in an enclosed valley, so the air just sits and hangs around unless it's windy. The air has been very damp all week with frequent drizzle. The paths and brick walls have green algae growing on them, so that gives you an idea of how damp it is up here. Even though he started it I requested and paid for a carby service to clean any gunk out of the machine.
A few days later (after the carby service) I got the machine home. Still couldn't start it.
I took it straight back and I showed the guy at the shop how I was trying to start the thing and he told me I was doing it correctly. I couldn't start it. He then tried and also couldn't start it. He then had the workshop guy try and he re-primed it, selected full choke! and it started after three pulls.
So even though the saw was flooded, using full choke got it started. I remarked that this was so unintuitive as to be ridiculous, and he agreed.
I spoke to the owner of the business and requested they check the saw out completely, using the laptop. I also offered to pay for a tech to bring the saw to my home and if we could start it there to check it with the laptop in situ. That way we could perhaps get the Autotune to retune it to my conditions and not those conditions 550 feet below where I live. They said they'd check it out and then come up to my place to repeat the checks. He said it wouldn't cost me anything.
I also suggested that if we can't get some sense out of why this saw won't run at my home I'd trade in the unit and buy a hopefully discounted replacement saw of the same model. (I'm happy with this model saw when it's running correctly!). The owner said he would work something out if it came to that extreme.
I'm waiting for a call this week from the tech who will be visiting my home.
Hopefully he'll be able to sort out the issues and I can get back to work...
- posted July 15, 2016 in Husqvarna: Ask & Answer > Chainsaws
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So... I tried to start the thing this morning using the Dealer's method - nope, won't start.
I'll take it back to the Dealer on Monday and get him to try and start it. I'm thinking it may need a service to clean things out and check the settings. Maybe two years of use, whilst not what I'd consider excessive, has made a service necessary. If anything, at least they'll be able to give the carby etc a good clean.
Thanks for your replies guys... I'll keep you updated.
Cheers
T
- posted July 15, 2016 in Husqvarna: Ask & Answer > Chainsaws
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Thanks for your answer Eugene. I live in Australia in the mountains where the temperature at this time of the year during the day peaks at about 15 degrees celsius (I think that's about 59 degrees F).
The shop guys were friendly and seemed to be knowledgeable, so I kinda trusted them.
If I can't start the thing in the morning I reckon I'll need to give it to them for a complete service, there may be something that needs adjusting after two years.
Cheers mate.
T