Posts

  • 1-2 of 2
  • Dave Kemp
    Why does your customer support/warranty phone line not work...escalated1
    Warranty Question last edited October 9, 2012 by Dave Kemp in Husqvarna: Ask & Answer > Leaf Blowers public
    Question:
    Why does your customer support/warranty phone line not work ?
    Details:

    Hi,

     

     just pruchased a 150BT blower and the screw/wingnut that holds trigger/on off switch came stripped from factory . I have tried the number in manual 800.487.5963- has recording that tell you to call- 800/448.7543-dealer line tell you to call 800.487.5951 that one HANGS UP on you every time !!!!  Tried to call dealer line back and they switch you to 800.487.5951 and you get HANG UP again !!!

     

    Do you have anyway for a consumer to get warranty for a just purchased produc t ??????

     

     

    HELP PLEASE

  • Dave Kemp
    I just bought a 150BT Blower and when assembling it I...escalated3
    Warranty Question posted October 8, 2012 by Dave Kemp in Husqvarna: Ask & Answer > Leaf Blowers public
    Question:
    I just bought a 150BT Blower and when assembling it I noticed the screw (# 3 page 11 in manual) with the nut and wing nut that tightens the throttle lever clamp was stripped-wing nut was put on wrong at factory, and will can not be used.

    How do I get another one ?

    I called the number in manual (1800.487.5963) and got recording that said that number was no longer in use,gave this number (1800.448.7543) that number is a dealer number,the recording said call (1800.487.5951) that number disconnects you when you press "2" (and well as "1") for Husqvarna.

    Some help would be appreciated
    thanks
    Details:

    I just bought a 150BT Blower and when assembling it I noticed the screw (# 3 page 11 in manual) with the nut and wing nut that tightens the throttle lever clamp was stripped-wing nut was put on wrong at factory, and will can not be used.

    How do I get another one ?

    I called the number in manual (1800.487.5963) and got recording that said that number was no longer in use,gave this number (1800.448.7543) that number is a dealer number,the recording said call (1800.487.5951) that number disconnects you when you press "2" (and well as "1") for Husqvarna.

    Some help would be appreciated
    thanks