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Service & Maintenance Question posted May 26, 2014 by Randy Beam in Husqvarna: Ask & Answer > Zero Turn Mowers publicMZ5225 Control arms will not stay tight.
My mother and I both bought Husqvarna MZ5225 mowers in the fall of 2012. The control arms will not stay tight. I have tightened them on both mowers and no luck. Took my mom's mower in for service and asked them to fix the loose arms. The tech said that they were tightened as tight as they would go and there is nothing else he can do. Said if they were to tighten them any more they would break the aluminum "wing" off.
It is were the round handle lever mounts into the aluminum control lever. The loose arms make it hard to control the mower and is a safety issue.
What can be done to fix this issue on these 2 mowers? I suspect others have had this issue as well.Recent Comments (3 of 3)
- July 23, 2015 by Harold Clements: Thank you much for this info. I really do like this mower BUT I refuse...
- July 22, 2015 by Randy Beam: I looked at the next higher level of mowers and they have a square...
- July 22, 2015 by Harold Clements: I do not have a solution, but i do have an 2014 MZ52LE with same...
- Warranty Question posted August 16, 2014 by Randy Beam in Husqvarna: Ask & Answer > Zero Turn Mowers publicQuestion:My mother and I both bought MZ5225 zero turn mowers in Oct. 2012. Since new the steering arms loosen up to the point that you can hardly control the mowers. This has happened multiple times and have been tightened repeatedly and when we took them back to the dealer we bought them from and they said there was nothing else they could do for them. So I took them both to another dealer in town and when I originally showed them the arms, the manager agreed that something was not right. I picked them up today and all they did was tighten them again and said that it was normal wear and tear. The problem is the design of the control handle mount. They are round and mounted in a square mating piece and there is not enough surface area. When I went into the parts diagram, the original round part 539131521, has been replaced by a new part that is square (rectangle), 576452801.
My question is, since Husqvarna knows there is a problem with the steering, why will they not repair them under warranty?
I can buy the new parts and fix the mowers myself, but I should not have to since they are still under warranty. This is very poor customer service from Husqvarna.