Question:
I ordered (on line) a Husqvarna String Trimmer model #952711968, Sears Item # 07179149000 on March 24, 2011. I ordered this trimmer because it had a "full crank gas" engine. I received a string trimmer with serial # 11021N101295 with model #952711969 not 952711968 which I ordered. The trimmer appeared to be exactly as ordered with the exception of the model # last 2 degits being 69 instead of 68 as I had ordered. I spoke with Johnny at Sears Wolfchase in Memphis and he assured me that the trimmer I received was the same one that I had ordered and it did have the "full crank gas" engine that I wanted. Neither the box nor the owners' manual I received ("128CD and 128LD) had any reference to a "full crank engine" which I had ordered. Please tell me if I got the correct trimmer and if so why the numbers were different. My order confirmation # was 220970004 and my sales check # was 093002702030. Thanks for your help.
General Product Question last edited February 10, 2012 by Jerry McKeown in Husqvarna: Ask & Answer > String Trimmers publicQuestion:I ordered (on line) a Husqvarna String Trimmer model #952711968, Sears Item # 07179149000 on March 24, 2011. I ordered this trimmer because it had a "full crank gas" engine. I received a string trimmer with serial # 11021N101295 with model #952711969 not 952711968 which I ordered. The trimmer appeared to be exactly as ordered with the exception of the model # last 2 degits being 69 instead of 68 as I had ordered. I spoke with Johnny at Sears Wolfchase in Memphis and he assured me that the trimmer I received was the same one that I had ordered and it did have the "full crank gas" engine that I wanted. Neither the box nor the owners' manual I received ("128CD and 128LD) had any reference to a "full crank engine" which I had ordered. Please tell me if I got the correct trimmer and if so why the numbers were different. My order confirmation # was 220970004 and my sales check # was 093002702030. Thanks for your help.