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  • Eric Romine

    I bought a Husqvarna 350 chainsaw several years ago and my friend liked mine so much that he bought the same model. about a month later his muffler fell off after about ten hours of moderate use.  He brought it to the dealer and they tightened the bolts but the muffler fell off again almost immediately.  He brought it back to the dealer and they told him that Husqvarna discontinued the 350 after the fist year because of this problem. At the time there was no fix.   The dealer gave him a new 450 (the new model to replace the 350) free of charge even though it was about a month out of warranty because they felt bad for him.  He was also a good customer.  The muffler on my saw fell off after about 50 hours of use about two years later.  The dealer now says there's a fix now involving helicoils.  It was about $100.00 and there were no guaranties.  I'm now trying to decide weather to invest $$$ into defective saw or to invest the $$$ into a new saw.  I think Husqvarna should pay for the repair.  I've always been a Husqvarna fan boasting to my Stihl friends that they paid too much for the same quality.  I have a Husqvarna leaf blower and lawn tractor.  Now I'm eating crow and I really think my next saw will be a Stihl.  That's my two cents.