X 2 on this experiance. My opinion of Husqvarna has went way down after reading this and realising that we're not the only ones. We just paid $799.99 for a brand new drt900h from Tillers Direct. First use, same problem. Tillers Direct puts us on hold indefinetly and has not answered emails yet. I could have bought used junk and had this experiance for less money out of pocket.