Question:
I bought a WE 1 from Home Depot. They replaced the transmission, then the frame cracked in two, then they replaced the entire unit, then they replaced the transmission. This new transmission never worked and I am told they are sending me a new unit. What is the email I can use to discuss this? I understand this has a 2 year warrentee but I would guess it has been in for service for 4-5 of the first 12 months. Altaequip in Ft. Lauderdale has been doing all of the work. Again, I am looking for an email address to someone I can email about these issues. My last mower is still going strong after 15 years. Please assist. Thank you. JT
Warranty Question last edited February 10, 2012 by Jeff Torkelson in Weed Eater: Ask & Answer > Weed Eater One publicQuestion:I bought a WE 1 from Home Depot. They replaced the transmission, then the frame cracked in two, then they replaced the entire unit, then they replaced the transmission. This new transmission never worked and I am told they are sending me a new unit. What is the email I can use to discuss this? I understand this has a 2 year warrentee but I would guess it has been in for service for 4-5 of the first 12 months. Altaequip in Ft. Lauderdale has been doing all of the work. Again, I am looking for an email address to someone I can email about these issues. My last mower is still going strong after 15 years. Please assist. Thank you. JT