Posts

  • 1-1 of 1
  • Larry Straile
    This question concerns the corporate logic behind the pole...Answeredescalated1
    Parts Question last edited February 10, 2012 by Larry Straile in Poulan Pro: Ask & Answer > Chainsaws public
    Question:
    This question concerns the corporate logic behind the pole assembly part number 576187001 $18.79

    For a Poulan Pro electric pole saw Model PLN1510

    Ridiculous,I say,for the part needed to BE NOT AVAILABLE

    I need the ring that tightens the pole extension lock jaws.

    Made of flimsy plastic,and broke after two uses.


    So this part will cost the company maybe $2 to injection mold,pack ,inventory and ship to me.

    But no, I will have to return the saw (which I found to be the best one because of its features and price)

    And buy the Competitor's unit with a slightly better engineered extension locking mechanism.


    Great.You guys at the top amaze me.Now you've lost another customer.


    Thanks a lot.