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  • Edward Danberg
    My Weedeater One has been a constant disappointment. I have...escalated1100%
    Service & Maintenance Question posted August 24, 2013 by Edward Danberg in Weed Eater: Ask & Answer > Weed Eater One public
    My Weedeater One has been a constant disappointment. I have had one thing or another break every time I mow my lawn. It has proven incapable of mowing a half acre without something breaking. The latest issue is the drive chain comes off with the slightest bump. It is very easy to see why: The differential asm gear on which the chain rides is plastic. It flexes enough for the chain to come off and very predictably the teeth are wearing down. To replace the differential costs $300 just for the part and I doubt I can or should try to do it myself. It is out of warranty, so I am looking at $500+ to repair what was only an $800 mower new. Before deciding to throw more money at this machine I want to know if the new differential will be plastic too? There is no way I want to spend the money if the new part won't hold up any better than the original.
  • Edward Danberg
    I purchased a Weedeater One mower on-line at Amazon.com a...Answeredescalated2
    Warranty Question last edited February 10, 2012 by Edward Danberg in Weed Eater: Ask & Answer > Weed Eater One public
    Question:
    I purchased a Weedeater One mower on-line at Amazon.com a year ago. The transmission malfunctioned and I sent it in for service 2 weeks ago at a service center location I obtained on your web site. The service center is telling me that they still have not received approval for the repairs to be covered by the warranty.
    What is delaying approval of the repairs?