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General Product Question

    Walter Schneider
    My brother and I bought 2 Husqvarna LGT2554 lawn tractors in...Answeredescalated
    General Product Question posted May 9, 2012 by Walter Schneider, last edited May 9, 2012 
    755 Views, 1 Comment
    Question:
    My brother and I bought 2 Husqvarna LGT2554 lawn tractors in 2011 from Lowe's. The steering is very hard on us because of our age. The old Craftsman lawn tractors that we had before had larger steering wheels and were easier to turn. Your machine has tiny 12 inch steering wheels. I pulled the wheel off today and notice that it sits on a splined plastic cog adapter. I want to know if I can buy a larger steering wheel from maybe another type of machine that you make that will fit on our machines. We are kind of at the end now and we don't know what else to do other than sell the two machines and go buy another brand that has larger steering wheels that will make it easier on us to turn. We would really, really appreciate your help. When we bought these machines we thought we made the right decision but it wasn't until we actually used them that we found out that we maybe made the wrong decision. Thank you.


    Walter and Kevin Schneider
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    Best Answer

    Greg P.

     

    Dear, Mr. Schneider

     

    We sincerely regret the inconvenience caused to you because of this.

    Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951

    We rely on our servicing dealers to provide us with the best information to properly serve you.

    We can assist thru a service center to see if this mower can use a different steering wheel.

    We reassure you of our co-operation and look forward to a more positive association with you in the future.

    Thanking You.

    Sincerely.

    Husqvarna Technical Services

    Answer

     

    • Greg P.

       

      Dear, Mr. Schneider

       

      We sincerely regret the inconvenience caused to you because of this.

      Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951

      We rely on our servicing dealers to provide us with the best information to properly serve you.

      We can assist thru a service center to see if this mower can use a different steering wheel.

      We reassure you of our co-operation and look forward to a more positive association with you in the future.

      Thanking You.

      Sincerely.

      Husqvarna Technical Services

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