I bought a 24" Poulan Pro PR624ES snowblower only two...escalated
General Product Question posted February 29, 2012 by
Brian, last edited March 5, 2012
580 Views, 1 Comment
Question:
I bought a 24" Poulan Pro PR624ES snowblower only two months ago and after only a couple light uses it has major concerns:
1) It will not go in reverse as it should. The reverse option is just a slower forward speed.
2) Major kickback and engine shuts off.
3) Gas leaks and it actually started a small fire in my driveway today.
Needless to say I'm very disappointed with the lack of quality. After calling customer service I kept getting directed to other phone numbers to call for assistance. I called a local service shop who plans on taking a look at it. Very disappointed in the customer service of this product along with the product itself.
Be the first to rate this
|
-
Answer
Hi Brian,
Sorry your having trouble with your snowthrower. I'm glad you were able to find a servicing dealer in your area. I'm sure we can get you squared away and back out there clearing snow. Our consumer line is 1-800-487-5951. Hope this helps and thanks for using our products.
Regards,
Chip
Be the first to rate this
|