I gave up and returned both saws today to Amazon. There seem to be two distinct flaws in these saws. I hope Poulan addresses them for the sake of future customers and its brand reputation. Meanwhile, I bought a Craftsman. Elegant as a rock, but it has the core features I want and a 2-yr warranty.
Hi Jeff
Thanks for contacting the Answer Army to post your questions.
I apologize for the inconvenience you have encountered with your machines. In the future if you are having problems with your Craftsman saw you can take it to an authorized service center through Sears and they can get you taken care of.
Thanks again from the Husqvarna Technical Services Team
Hi Jeff
Thanks for contacting the Answer Army to post your questions.
I apologize for the inconvenience you have encountered with your machines. In the future if you are having problems with your Craftsman saw you can take it to an authorized service center through Sears and they can get you taken care of.
Thanks again from the Husqvarna Technical Services Team