Thank you for contacting AnswerARMY.
This sounds as if there is a safety switch not being activated. Please contact your locally authorized service center for information on having the machine serviced.
Do not attempt to use the machine until it has been properly repaired.
You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the page.
Service Locator (Canadian customers use postal code no spacing)
Contact Us
Download Manuals (Operator's and IPL's)
Order Parts (This is a third party company not Weed Eater) or can contact local dealer.
Your local dealer is your best and fastest source of information.
I'm not going to take a mower I have owned for less than 2 weeks to a service center. I am taking it back to Home Depot for a refund. Quality products should not need service for years. Thank you for answering but I would certainly not mark this answer complete yet - this product line has electrical issues - and some quality control needs to be initiated at your production facility. This was a major headache for me to get the unit home and now to take it right back to the store.
Thank you for contacting AnswerARMY.
This sounds as if there is a safety switch not being activated. Please contact your locally authorized service center for information on having the machine serviced.
Do not attempt to use the machine until it has been properly repaired.
You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the page.
Service Locator (Canadian customers use postal code no spacing)
Contact Us
Download Manuals (Operator's and IPL's)
Order Parts (This is a third party company not Weed Eater) or can contact local dealer.
Your local dealer is your best and fastest source of information.