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  • bruce rust
    I puchased a poulan pro polesaw pp338.Mixed gas per...escalated
    Warranty Question posted June 9, 2012 by bruce rust 
    Question:
    I puchased a poulan pro polesaw pp338.Mixed gas per instructions and ran for ten minutes. Would not stay running next time used. Took to authorized repair shop and was told ran lean and cylinder was scared and ruined. Poulan denied warrenty. This product is brand new. Not real happy. Why not covered???
  • Robert Herndon
    I recently purchased a P125 trimmer. It has functioned fine...escalated
    General Product Question posted May 27, 2012 by Robert Herndon 
    Question:
    I recently purchased a P125 trimmer. It has functioned fine to this point except the 2 screws holding the gas tank vibrate loose when in operation. This results in the gas cap vibrating loose and gas leaking from the tank. This has occurred twice in the last week. What is the corrective action?
  • Tibor Keresztesi
    I lost my receipt and Walmart cannot find it what can I doescalated
    Warranty Question posted May 22, 2012 by Tibor Keresztesi 
    Question:
    I lost my receipt and Walmart cannot find it what can I do
  • James MacMorran
    I purchased my Poulan Pro string trimmer PP025 SN...escalated
    Warranty Question posted May 14, 2012 by James MacMorran 
    Question:
    I purchased my Poulan Pro string trimmer PP025 SN 12032N5000685-2 April 2012. After 1 use (for an hour) the cable on the outside of the engine which connects to the shaft separated from its white plastic clip/connector. The wires pulled out of the clip/connector. The placement of this wire outside the engine, near where the hand grips the handle, leaves it open to accidentally catching on either the hand or a branch or any object. I was able to replace the wire, and the unit operated properly for another hour on another day. During the 3rd use, the engine would not stop when pressing the STOP button. The only way to get the engine to stop was to disconnect the spark plug, which causes a dangerous (and painful) shock. I cannot use the unit at this point, and it needs to be replaced or repaired. Should I contact a local dealer for this, or would you like to address the issue?
  • Don Weiss
    I recently bought a PP333 Trimmer/Brishcutter. The problem I...escalated
    General Product Question posted May 12, 2012 by Don Weiss 
    Question:
    I recently bought a PP333 Trimmer/Brishcutter. The problem I have is when I first go to start it,it's very hard to pull and it seems like it's catching on something. After the initial start,it does,nt take much of a pull & it starts right up. What can I do about this because you need something solid for it to sit on in order to get it started because of the hard& jerky pull. thanks for your time

    As Alwasys--Don--donw32@centurytel.net
  • woody wood
    Have 128ld trimmer used 5 times now pull cord wont recoil....escalated
    Service & Maintenance Question posted May 11, 2012 by woody wood 
    Have 128ld trimmer used 5 times now pull cord wont recoil. many people have complained about this. When will Husqvarna admit this is a common problem and give its customers a way to fix the problem without driving to a repair center.
  • John Mraz
    Manually reloading the string on to the spool for a string...escalated
    General Product Question posted April 4, 2012 by John Mraz 
    Question:
    Manually reloading the string on to the spool for a string trimmer. Getting the loaded sting to release during use.
  • Kim Licausi
    I purchased a Poulan Pro string trimmer Model # PP335...escalated
    Service & Maintenance Question posted March 21, 2012 by Kim Licausi 
    I purchased a Poulan Pro string trimmer Model # PP335 966062901 6/14/2011. I've had to bring it in to the repair shop twice already because it would not start. The problem was corrected the first time by adjusting the carburetor. The second time the problem was corrected by changing the spark plug which had become corroded apparently from the fuel mixture.
    Yesterday the string trimmer started but died whenever I tried to cut with it. Both the air filter and spark plug were covered with gas/oil mixture. The 2 previous times I used the string trimmer, my clothes smelled strongly of the string trimmer fuel mixture-this had never happened previously.
    My questions: Why is the gas/fuel mixture fouling the air filter and spark plug? Is there anything that can be done to permanently correct the problem? Why do my clothes smell like fuel mixture after using the Poulan Pro?
    I love the way this stringtrimmer cuts when it's working but I don't want to have gas all over my clothes after I use it nor do I wish to keep returning to my authorized service dealer for repairs. Thanks for any info.

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