bob mccann

First time owner of a Husqvarna product. Last winter in the middle of one of Chicago's worst snow storms, my old one broke down and I had to scramble to find anything to blow snow. So I found the last one in the Chicago land area. I ordered it, it was shipped and arrived in a box a few days later. I read the quick start guide, and attached all the parts and such. I was snow blowing in an hour. Great. Now its a year later and went to the garage to start up my blower. Gas tank empty, checked oil, ok.
Looked for the fuel on/off switch? Looked for an on/off button. Looked for my paper work and could not find it. Looked for manufactures information number and such. Under a handle and some cables found a sticker. With the information on the sticker tried to find my snow blower online with the site. Bottom line, my machine has no on/off switch. My machine has no fuel on/off valve or switch. My machine has no engine throttle control. My machine is discontinued. My machine has a manual, but its in Spanish. My machine has a key switch, but the key does not turn!? My machine is not listed on the Husqvarna site. The Spanish manual has pictures of the machine, but it does not match the machine I own. The manuals offered online both on site and from manual sites, do not match my machine. The trouble shooting guide is for a machine with a key switch, a fuel valve and a throttle control. When I called and spoke to a customer service rep, she was clueless. The only help I have gotten is to take the machine into a dealer!? No manual I can read, no information online, no help with customer service rep. I feel I bought a lemon, so far its been not fun owning this machine.