Lisa Hamp

Thanks for the help.  We did find the hole and have been able to get the pin to drop into the lock position.  However, the head simply will not budge in either direction.   We have even gone out and purchased a strap wrench to put around the head to get some leverage to turn the head and it simply will not budge.   Darn thing is only a few months old.  I guess we are going to have to empty the gas out of the unit and try taking it to a shop and have them remove it for us.    Thanks for the help