Another 5 days have passed and still no response from Van in customer service. I'm beginning to think he's not very concerned about customer satisfaction. Husqvarna...your name was built on quality and customer satisfaction many years ago...that doesn't appear to be a priority at this time. So disappointed. Maybe I'll start a #Husqvarna campaign on social media. All of this over a part that probably cost no more than $5 to manufacture.