Brian

I bought a 24" Poulan Pro PR624ES snowblower only two months ago and after only a couple light uses it has major concerns:

1) It will not go in reverse as it should. The reverse option is just a slower forward speed.

2) Major kickback and engine shuts off.

3) Gas leaks and it actually started a small fire in my driveway today.

Needless to say I'm very disappointed with the lack of quality. After calling customer service I kept getting directed to other phone numbers to call for assistance. I called a local service shop who plans on taking a look at it. Very disappointed in the customer service of this product along with the product itself.