I'm also disapointed and frustrated with this promotion. I bought a 445 chainsaw the last week of October and the dealer knew nothing about the promotion, so no chainsaw case. He said he would talk to his sales rep, but I 've not recieved a call back.
Sounds like Husqvarna needs to improve the communication with their dealers.
A dealer choosing not to participate is one thing, but this dealer didn't even know about it 7 weeks into the 2 month promotion.