martin freeman

I purchased a 21 inch push mower from Amazon

When it arrived, there was no apparent damage to the carton

The lawn mower would not start - the electric start would not turn the engine over and pulling the cord was not possible

I took it to one of your authorized repair centers (35 mile drive) in Cedar Lake (R&S) - they told me that the deck was damaged and are charging me $32 for the labor - they claim that the item was dropped during shipping.

All I want is my $32 back - if this item was dropped, it was probably dropped at your factory - If you want to reimburse me and go after the cartage company, that is fine with me