Billy Huang

Thanks for the feedback. I will definitely return it. Also, Briggs & Stratton's "customer service" phone number is anything but helpful. If you are lucky enough to navigate through the automated choices of which will keep directing you to the wrong automated answer category, and you are patient enough to wait the 15+ minutes before you cantalk to a customer rep.,  they were totally unhelpful.

What is a good brand of push lawnmower to purchase for my one acre home in va. That will actually work. Also, a decent customer service hotline would be appreciated too.