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- posted April 17, 2017 in Poulan Pro: Ask & Answer > Walk-Behind Mowers
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Just bought the HU800AWDX/BBC. With 10 minutes of use I had the same issue and the BBC handle broke. Poor design. Went to Husqvarna dealer. They couldn't believe it. They called their "Tech line" as was told they had never seen this before. Told them to look at their customer support help website and just do a google search. Posting this on other social media just incase they decide to remove this post. 10 business days to get replacement part that if not redesigned will break again. Very weak point in handle and pin that holds plastic BBC in place. Purchased on March 31 2017, had to order, picked up on April 6th, and attempted to use on April 16th 2017. I will give them a chance to make this right, but this is not a good sign.