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  • Glenda Hickman
    I am needing the housing that covers the pull rope..actually...
    Parts Question posted May 27, 2017 by Glenda Hickman 
    Question:
    I am needing the housing that covers the pull rope..actually I need the complete housing with pull rope and cover
  • joe johnston
    I purchased a PR550N21SH in august. It took 3 pulls to...
    Service & Maintenance Question posted December 5, 2017 by joe johnston 
    Question:
    I purchased a PR550N21SH in august. It took 3 pulls to start the first time, 6 pulls the second time, and 10 the third time. The fourth time it would not start at all. I had surgery and could not use it until November and it would not start. Plenty of gas and oil and the spark plug appears good. The serial number is 17 0612 51 8557 and the MFG ID is 96132010101. Any help would be appreciated.

    joe
  • Angela Parsley
    How can I get help with denial of warranty?
    Warranty Question posted June 13, 2016 by Angela Parsley 
    Question:
    How can I get help with denial of warranty?
    Details:

    I purchased a Poulan Pro walk behind mower on 5/17/2016. Used it three times and then quit working. The mower stopping running and all the oil leaked out. On closer inspection, I could see there was a crack in the engine mount right below the oil chamber. I purchased it from Menard's and they sent me to a service provider who said I must have ran over something and that's it's not repairable under warranty. Basically I am out $200. I don't recall running over anything. I can't understand how this mower can be put together so cheaply that it breaks on the third use from normal use. Where can I go from here. I can't afford to purchase another mower!

    Photo:
  • Vanessa Morrison
    I just received a brand new poulan lawn mower. The lever on...
    Service & Maintenance Question posted April 29, 2017 by Vanessa Morrison 
    Question:
    I just received a brand new poulan lawn mower. The lever on the wheel that allows you to change the height is on backwards. I have tried to get the wheel off but I am unable to take apart. Are there any suggestions on what I could do to get that part off? You have to take not only the wheel off but the bar that goes across the bottom of lawn mower. I can't figure out how to do it.
  • marc dumont
    do I need a much guard for my PR550N21RH3 ? I just bought...
    General Product Question posted December 13, 2016 by marc dumont 
    Question:
    do I need a much guard for my PR550N21RH3 ? I just bought the lawnmower and it did not have that in the box .

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