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  • van danielson
    I have a bvm200vs type 1, I am in need of the 2 o-ring...
    Parts Question posted December 9, 2014 by van danielson 
    Question:
    I have a bvm200vs type 1,
    I am in need of the 2 o-ring style of gaskets that go on either side of the carb adaptor. 1 gasket goes between the adaptor and the engin head, the other gasket goes between the adaptor and the carb.
    Ser 07275N200482-1
    Mod BVM 200vs

    For more info you may call me at
    208 362 3078 Boise, Id.

    Thanks so much
    Van Danielson
  • brian blake
    at the end of last season I purchased a blower and chain saw...escalated3
    Service & Maintenance Question last edited February 10, 2012 by brian blake 
    at the end of last season I purchased a blower and chain saw (both poulan). The blower was used about five times before winter and then stored in a basement. Several weeks ago, I got it out, filled with new gas and changed the spark plug to one that last the life of the equipment. it wont start. I checked the plug and cleaned the carb. The local service center says there may be a carb issue. Is this common on a new product? will this be necassary each season? I like poulan products and their price. I do not want to be consumed in maintenance each season. any suggestions?
  • robson bryan
    I want to buy leaf blowers here: LeafBlowerHQ Has anyone...
    General Product Question posted November 14, 2014 by robson bryan 
    Question:
    I want to buy leaf blowers here: LeafBlowerHQ
    Has anyone purchased from here?
  • a a
    Team: I am posting this safety issue once. My next...escalated
    Parts Question posted June 13, 2014 by a a 
    Question:
    Team:

    I am posting this safety issue once.
    My next emails are to the OAG again, along with the CPSC.
    I got the runaround & wild goose chase last time.

    I have a Poulan PRO PR621 snow thrower (M#961820003, S#100510H003115).

    REPAIR PARTS SNOW THROWER - - MODEL NUMBER PR621 (96182000300)
    CHUTE ASSEMBLY
    KEY PART
    NO. NO. QTY DESCRIPTION
    1 434877 1 CHUTE.RATCHETING.PLASTIC.W/GRV

    Debra at PP told me the part # was 532434877, & that none were available. It would have to be backordered.

    The snow thrower has broken 100% of the time with this part failing each time. I have only used it thrice for a few hours.

    It's now throwing snow/debris at my face. Snow doesn't get directed safely.

    Because of your poor design/QA, you have opened yourself up to a class action lawsuit.

    Here's what I need.
    1. a lifetime supply of the part ... or ...
    2. a retrofitted aluminum part which shouldn't break

    The plastic part is subjected to cold & constant pounding by snow & ice which makes it brittle.

    Whichever idiot decided to use said part should be held accountable.

    I expect an immediate reply as the OAG & CPSC will force your hand again.

    Cordially,
    Greg
  • larry beber
    poulan bvm200vs will not fire replaced plug and mag. used...escalated
    Service & Maintenance Question posted May 21, 2014 by larry beber 
    poulan bvm200vs will not fire replaced plug and mag. used starter fluid &
  • Warren Kass
    Broken pack support for Pc needs repair.escalated
    Service & Maintenance Question posted April 17, 2014 by Warren Kass 
    Broken pack support for Pc needs repair.
  • jim martin
    After two years of light duty the pull start on my BVM200VS...escalated
    Parts Question posted April 7, 2014 by jim martin 
    Question:
    After two years of light duty the pull start on my BVM200VS stopped retracting. I called your outsourced parts line and they suggested a new starter pulley. I asked if it include a spring they said yes they thought so... It didn't include the spring.

    I'd like to have the spring, but feel I shouldn't have to pay for shipping again...Please advise

    Thanks
    Jim Martin
  • John McHale
    Auger does not lock when both traction drive and auger...escalated
    Service & Maintenance Question posted February 18, 2014 by John McHale 
    Auger does not lock when both traction drive and auger control levers are engaged. Snow thrower PR827Es. The manual says they should lock so you can control the chute with your right hand so as not to interrupt the snow thowing process. This unit is 3 years old with only 5 hours use. Thanks for any help.
  • Peter Janik
    The traction drive on a 5.5 24' does not engage. The...escalated
    Service & Maintenance Question posted February 12, 2014 by Peter Janik 
    The traction drive on a 5.5 24' does not engage. The cord is not damaged. How to fix.
  • sheldon sime
    On the 5th of January I purchased a Poulan Pro. I had got it...escalated
    General Product Question posted February 7, 2014 by sheldon sime 
    Question:
    On the 5th of January I purchased a Poulan Pro. I had got it started it and ran it for about 5 minutes. To keep it running I had to keep pumping the throttle trigger to keep it running also while I was using it, it got very HOT. I burnt thru a $70 pair of gloves, I felt my fingers getting hot and looked down and seen that it was melting my gloves. This is not a very safe piece of equipment. I returned it immediately to the place where I purchased it.

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