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  • ALBERT DE ANGELO
    I received a 125B leaf blower as a Christmas gift. I have...1
    Warranty Question posted June 5, 2017 by ALBERT DE ANGELO 
    Question:
    I received a 125B leaf blower as a Christmas gift. I have used it 4 times and have had difficulty when I throttle it manually. It continually shuts off. I use only Tru Fuel 50:1 Pre Mixed Fuel 93 octane, ethanol-free formula Ethanol-free formula.
    Why should I need a service center?
    This seems to be a Manufacturing problem as far as I have a read. You always give the excuse of using gas with ethanol as the culprit. I think a return to the mfg is in order. How do I go about this.
  • Daniel Hoffman
    I bought a 46 inch husvarna tractor over 6 years ago. 6...
    Warranty Question posted April 7, 2017 by Daniel Hoffman 
    Question:
    I bought a 46 inch husvarna tractor over 6 years ago. 6 months out of warranty it began leaking oil, cracked block. It costs me 1100 to get it fixed. A few weeks later, my husvarna backpack blower starting leaking gas and would not start. The mechanic said it's not even worth it to fix, said it would cost 250 to fix it. Might as well buy a new one. I was hoping your company could do something for my backpack blower, as I can't afford another set back. I'm really disappointed I the longevity of your products. I kept up on all preventative maintance
  • Don Hodina
    Getting error (null on page) when trying to register...8
    Warranty Question posted February 21, 2017 by Don Hodina 
    Question:
    Getting error (null on page) when trying to register 350BT blower for extended warranty.

    How can I submit the warranty to get the extended coverage?

    Thanks, Don
  • Michael Kerr
    tried 3x to register....all info is correct but it will not...
    Warranty Question posted February 13, 2017 by Michael Kerr 
    Question:
    tried 3x to register....all info is correct but it will not go through to you


    125BVX Handheld Blower Vav
    Product # 952711902
    Ser # 20165003090

    Purchase - Amamzon 2/13/2017
  • Glenn Heuer
    When I try to register my new Redmax EBZ8500RH blower it...escalated2
    Warranty Question posted April 5, 2013 by Glenn Heuer 
    Question:
    When I try to register my new Redmax EBZ8500RH blower it won't let me register it. I get the message "The product registration could not be done for this product." I entered all the information asked for and attatched the receipt. How can I get my blowers registered?
  • Roger Stallard
    I purchased a 350BT leaf blower on 3 February. I attempted...
    Warranty Question posted February 5, 2017 by Roger Stallard 
    Question:
    I purchased a 350BT leaf blower on 3 February. I attempted to register it online as instructed to obtain the extended warranty. I I attached a copy of the receipt for 96 ounces of Husqvarna pre-mixed fuel and filled in all spaces correctly. However the web page reported ad an error: "An error occurred while saving: null". My model # is 350BT. Serial # is 20164400068. Help please
  • Steve Engstler
    I recently bought a BT150 and following the advice from...
    Warranty Question posted December 8, 2016 by Steve Engstler 
    Question:
    I recently bought a BT150 and following the advice from Lowe's also bought the fuel to get the extended warranty. Registered online and received my initial verification email but, like many others on here, have not received any followup indicating that my receipt was accepted and my warranty extended.

    How do I get written verification on the length of my warranty?

    Also, why offer online registration if it does not take the place of the hard copy receipt?

    Expecting customers to easily find a receipt 3 years down the road and not listing warranty coverage in our online accounts seems like a way to avoid fulfilling valid warranty claims.
  • karen medlley
    I recently purchased a husq 50.2CC 2-cycle backpack and 3...
    Warranty Question posted December 8, 2016 by karen medlley 
    Question:
    I recently purchased a husq 50.2CC 2-cycle backpack and 3 qts. of the premium oil. Total bill was $322.94 at Lowes of Cookeville, TN,on 11-06-16. The clerk told me that if I purchased the oil I could get a 2 year extended warranty free by registering online. My transaction no# is: 67459817. What do I need to do? Thank you so much.
  • Lee Drew
    I recently purchased a Husqvarna Gas Back Pack Blower 350BT....
    Warranty Question posted November 29, 2016 by Lee Drew 
    Question:
    I recently purchased a Husqvarna Gas Back Pack Blower 350BT. When I went to register the product, I received a message "Product Already Registered". How do I identify who registered my product? Thank you
  • Tripp Dargie
    I just purchases a 360BT leaf blower. The salesman at Lowes...
    Warranty Question posted November 27, 2016 by Tripp Dargie 
    Question:
    I just purchases a 360BT leaf blower. The salesman at Lowes told me to buy 3 cans of fuel and I could get a warranty extension. I used this program for my chainsaw a year ago but purchased at a different dealer. Now, I cannot find the 360BT listed on the warranty extension program. Is the program still in existence and is the 360BT a part of that program? Thanks.