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- 1-5 of 5
- posted July 9, 2015 in Husqvarna: Ask & Answer > Riding Lawn Mowers
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I wish I knew how to start a lawsuit, I'd sue the pants off of those people!!!! My total initial investment was over $5000.00 for something that I expected to have for the rest of my life, I spent well over an additional $1000.00 under their advisement on repair/replacement parts just to sell it two months later for less than $600.00 for parts! I will NEVER buy any product from Husquvarna again and I will certainly never recommend then to anyone! This company never stood behind any portion of their own product!
- posted June 21, 2014 in Husqvarna: Ask & Answer > Riding Lawn Mowers
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This problem has been going on for approx nine months (gradually slowing down) until on a grade it will not move forward, I've replaced the belt after each time that the front bolts fell out and tore the rear frame mounts, I've now rebuilt the rear frame mounts (I'm a fabricator by trade) and when this problem began I replaced the belt just to be sure after that I took it to a husqvarna dealer and he tried another new belt and checked to make sure the tension was correct. He told me that this was the sixth transaxle of the season like mine with the same condition.
My transaxle is a K46AW in the numerical range of 12k, I don't have the number on hand but I remember from the tuff torq web site it is the fourth out of five from the list of selections.
It was suggested to me on another site to replace the pump and motor in the transaxle and replace the oil with 5W-50 synthetic, I have since then done that, and it is still no better, since then tuff torq recommended that the "center body" should have been replaced also for an additional $169.00, is that additional expense even worth it, this set of parts only lasted four years, I don't want to replace them now and have to do this again every couple of years.....
- posted June 14, 2014 in Husqvarna: Ask & Answer > Riding Lawn Mowers
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I too had this same problem, in the second season of mowing, i chalked it up to the "cost savings" of most companies these days and i just replaced the bolts myself, the third season those bolts didn't come out, the transaxle tore through the bracket and subsequently tore the main frame brackets almost completely off of the mower, after that repair i didn't even make it through the same mowing season and now the transaxle is toast, all of these problems are showing up all over the internet, and at all of the Husqvarna repair shops that I've spoken with. The local shop mechanic showed me a shelf in their storage facility that he calls his "k46 bone yard", there were more than a dozen laying on that shelf from this season alone! So allow me to recap, I have spent countless hours replacing expensive parts such as belts, brackets, bolts, fan blades, steel (from the frame/bracket rebuilds), k46 pump, k46 motor, main internal body for pump and motor, three quarts of high dollar oil, filter, and the unending horrible appearance of my lawn. To date there have been nothing but excuses and blame from the three different manufacturers, Lowes says "you'll have to contact the manufacturer", Husqvarna says "Tuff Torq under-designed it", Tuff Torq says that the "buyer" of their transaxle "uses the wrong oil to save a buck". I ASK!!!!! Is there anyone out there with any kind of a decent resolution or contact number of someone that can help? When i purchased my "machine" (piece of garbage at this point) I was searching for a machine that would cover a large range of needs, I was assured by the Lowes sales associate that this machine was Much more than i would ever need, I purchased the attachments that I was promised that the machine could handle with "ease", I now have well over $4800.00 wrapped up in a pile of trash!
- posted June 14, 2014 in Husqvarna: Ask & Answer > Riding Lawn Mowers
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I too had this same problem, in the second season of mowing, i chalked it up to the "cost savings" of most companies these days and i just replaced the bolts myself, the third season those bolts didn't come out, the transaxle tore through the bracket and subsequently tore the main frame brackets almost completely off of the mower, after that repair i didn't even make it through the same mowing season and now the transaxle is toast, all of these problems are showing up all over the internet, and at all of the Husqvarna repair shops that I've spoken with. The local shop mechanic showed me a shelf in their storage facility that he calls his "k46 bone yard", there were more than a dozen laying on that shelf from this season alone! So allow me to recap, I have spent countless hours replacing expensive parts such as belts, brackets, bolts, fan blades, steel (from the frame/bracket rebuilds), k46 pump, k46 motor, main internal body for pump and motor, three quarts of high dollar oil, filter, and the unending horrible appearance of my lawn. To date there have been nothing but excuses and blame from the three different manufacturers, Lowes says "you'll have to contact the manufacturer", Husqvarna says "Tuff Torq under-designed it", Tuff Torq says that the "buyer" of their transaxle "uses the wrong oil to save a buck". I ASK!!!!! Is there anyone out there with any kind of a decent resolution or contact number of someone that can help? When i purchased my "machine" (piece of garbage at this point) I was searching for a machine that would cover a large range of needs, I was assured by the Lowes sales associate that this machine was Much more than i would ever need, I purchased the attachments that I was promised that the machine could handle with "ease", I now have well over $4800.00 wrapped up in a pile of trash!
- posted May 26, 2014 in Husqvarna: Ask & Answer > Riding Lawn Mowers
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I have the same 2554 purchased from Lowe's in 2010 and I was assured that this machine was much more than I would ever need and was built for many additional implements. I also have had this same issue and the internet is littered with this same issue and the consequent failure of the entire transaxle (an approximate cost of $900.00 to repair/replace). I have seen a post from Scott W. (from AnswersArmy) that says that they have only seen 1/2 of 1 percent of this problem reported, Tuff Torq (the maker of this transaxle) claims that this part is not flawed but that they ship it to buyer "dry" meaning without oil, and they recommend that 5W50 synthetic oil is used but that the buyers have been using 10W30 "to save money". Any way that it shakes out if there is truly that little of an issue with this then why would a company refuse to backup their product? If I have to replace my transaxle and re-fabricate my frame every other year then this machine is a waste of money and all three corporations should be held responsible for putting this disaster on the market. Tuff Torq put it off on Lowe's then gave me a price list after I asked for details on what parts I may need to rebuild or upgrade my machine, Husqvarna gave me a fax number that I could send my complaint to (REALLY), Lowe's has still to date not given a response. Excluding Lowe's (for now) there have been no representatives anywhere that have even been concerned with this issue, how can any company be willing to cost even one of their customers this kind of loss without making an attempt to help make things right? If this situation is not remedied in any way I can assure these companies that I will never purchase another of their products and will be a very vocal "advertiser" for their failure as a "manufacturer"! Enough of my rant, any others that would like to chime in? I am considering creating my own forum or blog regarding this particular situation and could use all of the input available.