Walk Behind Lawn Mowers

EDITED on 2012/04/16:

This is a question that your customer service in N.C. told me I needed to get the answers from you, since they didn't have the model number in their system (yet).

I bought a 22" Black Max FWD self-propelled mower from Sam's Club on National Blvd in Huntsville AL on Good Friday (2012/04/06):

Black Max 22" GCV160 Honda-powered
MFG ID #96144000700
Model #961440007
Serial #012312M011652

The problem is, I did not get anything with it except the
grass catcher.

I need the packet of Manuals that is supposed to come with it
and the grass Discharge Deflector (ie: grass chute for
non-mulch use). Looking in an opened one at the store since
my other post, I found the part numbers that your
Customer Service number could not find:

Discharge Deflector: PN# 532-40-30-73
Repair Parts Manual: PN# 532-44-59-67
Operators' Manual:
(No PN, but this number - 193733 Rev. 9 09.16.10)
Owner's Manual:
(No PN, but these numbers - 434780-Rev2; POM-31Z8B028;
00X31-Z8B-0280)

BTW, I was told by the CSR on the phone that the
deflector for the (similar) Model #961440005
is the same part number (532-40-30-73), if that is of
any help to you.

I also noticed that the blade supplied with it is very
light-weight, and was wanting to know if you make a heavier
blade for that model. If so, could you please let me know

It also was supposed to come with a 'can' of oil, but I don't
care about that, but these other things I do.

I live in the country with a very large yard, and
"mulch-only" will NEVER cut it (sorry for the pun).
I'll have no choice but to use it without a deflector
if you cannot supply one, as I can't get it from
Sam's Club, and I don't want to haul the whole thing
back down almost 100 miles to return it at this point.


If there were any other parts or tools that I should have received (and need), I'd appreciate your help on that, too.

I'll look forward to hearing from you.

Thank You Very Much in advance!

DJ Vorhis

I have a Husqvarna Model # 961450001 55R21HV walk behind mower that I cannot find a manual for. As I need to order parts because the mower does not start.

I have a 7021 F. The drive cable broke at bottom. Can't find part number or how to reattach.
Thank you

Just bought HU775/961450007 at Lowes and the knobs that hold the handle by the wheels split on both sides. I did not feel I over tightened but they split. I do not want to bring the mower back. Can you send me two new knobs.

It was easy to assemble and started right up but do not want to start out with a new mower with handle issues.

Thanks,

Dell Torgerson

I bought a self propelled walk behind mower less than a year ago. The bag is not dust proof and by the time I am done mowing my yard, I have half a pound of dust in my lungs and am fully coated all over with a thick layer of dust! Most other manufacturers have dust proof bags. To make matters worse, the welding on either side of the bag handle broke. The receipt from Lowes was printed on thermal paper and has faded. I have finally located an auto repair shop in downtown Fort Worth that also doubles up as an authorized Husqvarna service center.

Is a dust proof bag available for Husqvarna mowers? If yes, where can I find it? and BTW who thought of marketing these mowers with the "pass the dust through" bags?! It is a major pain and should have come up in field trials before this product was put on the market.