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  • Carol Benner
    Regarding model#HU700F/961450009. Purchased 5/4/2014. Is the...
    Warranty Question posted June 3, 2016 by Carol Benner 
    Question:
    Regarding model#HU700F/961450009. Purchased 5/4/2014. Is the ground control cable under warranty??
  • Robert Birkas
    I registered my lawn mower last year sometime. Purchased in...
    Warranty Question posted May 19, 2016 by Robert Birkas 
    Question:
    I registered my lawn mower last year sometime. Purchased in 2014 with the 3 year warranty. How do I prove to a dealer that I'm still under warranty
  • Kristyn Corace
    Hi, Here is my registration information: Confirmation...
    Warranty Question posted May 26, 2017 by Kristyn Corace 
    Question:
    Hi,
    Here is my registration information: Confirmation Number: 161010-003145

    Name: Kristyn Corace
    Address: 203 willard clark circle
    Spotswood, NJ, 08884
    Model: HU725AWD
    Serial: 04116M025360
    Purchase Date: 09/03/2016
    Warranty: 2

    We did not open the mower until this spring. After opening, we added oil, checked it, all good. We mowed once-GREAT, we mowed twice-GREAT, on the third mow it just stopped. We could not get it started again. We took it to PANTANO POWER EQUIPMENT
    143 FREEHOLD ROAD
    MANALAPAN, NJ 07726
    They said that there was no oil in it and they did not believe that the warranty would cover this. We said that there must be a problem why the engine used all of the oil up that quickly in just 2 1/2 mows. They said if we paid $105 diagnostic fee, they would take it apart and see what the whole problem was. But, they still didn't think it would be covered. If it isn't covered, we would be out our $105.

    We are very confused. This is not our first mower, of course we know to add oil; which we did. Can you please help us?

    Thank you.
    Kristyn Corace
    kris.cor@verizon.net
  • G. Zimmer
    Subject: Other Questions / Comments: I purchased 2,...
    Warranty Question posted October 9, 2015 by G. Zimmer 
    Question:
    Subject: Other
    Questions / Comments:
    I purchased 2, M22450s in 2014. One on May 11 for my Mother. I liked it and bought a second for myself on July 01. Both mowers replaced Murrays. Since they have been in service the Wheel Bracket Supports both LH & RH (PN 400781X479 & PN 400782X479) have failed. The locating tabs have broken off. Please warranty and send me these 4 items for replacement. I am hoping you have a stronger updated part to replace these. Thank you for your attention to this matter. G. Zimmer
  • Kenneth Baran
    Where can I find my local authorized repair facility for...
    Warranty Question posted September 5, 2017 by Kenneth Baran 
    Question:
    Where can I find my local authorized repair facility for warranty work on my HU700F mower?