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  • Theresa Lucas
    The registration form doesn't recognize the product...4
    Warranty Question posted June 17, 2017 by Theresa Lucas 
    Question:
    The registration form doesn't recognize the product chosen from the form search screen.
    Details:

    In trying to register my new lawn mower, I enter the product ID, registration finds it, I choose it, the field is populated.  I hit submit, and the form tells me I must enter my product ID.
    It was chosen by the system autopopulating it from the form.
    I can't register

  • Craig Gripentrog
    Need registration help please. I'm trying to register...4
    Warranty Question posted June 3, 2017 by Craig Gripentrog 
    Question:
    Need registration help please.

    I'm trying to register a Husqvarna mower and trimmer. I can enter all the required information but the model box wont allow me to enter the model. I can find the product number in the search box but it doesn't enter model.
  • Steven Cramer
    Riding Lawnmower I have had (3) cracked exhaust...Answeredescalated4
    Warranty Question posted April 30, 2012 by Steven Cramer 
    Question:
    Riding Lawnmower
    I have had (3) cracked exhaust pipes over the last 2 months.
    Unit purchased at Lowes Home Improvement Warren PA
    Found the root cause this weekend. The bolts holding the motor to frame are bottomed out before making contact with frame. Is there supposed to be washers and lock washers? One of the bolts is missing all together. The exhaust bolts are missing threads due to the vibration.
    Details:

    Disapponited to say the least.  I was looking at John Deere and Husqvarna and picked Husqvarna since my chain saw and edge trimmer are Husqvarna without any service issues.  Can these parts be supplied under warranty?

    Photo:
  • Jeff Sidebotham
    Hi I purchased an HU775HW mower at Lowes. It is supposed to...escalated3
    Warranty Question posted June 23, 2013 by Jeff Sidebotham 
    Question:
    Hi I purchased an HU775HW mower at Lowes. It is supposed to have a 3 year warranty according to the Lowe's website and in fact there's a sticke on the mower that shows a 3 year warranty.
    When I registered the mower I got an email that shows a two year warranty. I called support and was told it had been corrected but then I got another email showing a two year warranty. How do I get the records corrected to show the 3 year warranty?
    Details:

    http://www.lowes.com/pd_421865-63311-961450010_4294747216__?productId=4346379&Ns=p_product_price|0

  • Jonathan Turner
    Purchased HU700F and there is a sticker on the mower deck...escalated3
    Warranty Question posted April 16, 2013 by Jonathan Turner 
    Question:
    Purchased HU700F and there is a sticker on the mower deck that says "3 year warranty". Seller said that motor (Honda) had a 2 year warranty and everything else has a 3 year warranty. My question is: today I registered the mower and the reply email from Husqvarna stated "2 year warranty". Why not a 3 year as shown on the product?
  • Jordan Hansard
    HU725AWD Mower started leaking massive amounts of gas and...2
    Warranty Question posted June 24, 2016 by Jordan Hansard 
    Question:
    HU725AWD Mower started leaking massive amounts of gas and oil out the air filter after one year of use and being stored in my garage. How do I get this fixed under the warranty?
    Details:

    I took it to LOWES where I purchased and was quoted $140 repair. They said the entire carburator needed to be replaced.  

  • Tina Jackson
    I just purchased a 725AWD walk behind mower, the first time...escalated2
    Warranty Question posted May 9, 2014 by Tina Jackson 
    Question:
    I just purchased a 725AWD walk behind mower, the first time I used it the part that holds the drive cable underneath to activate the wheels broke just as I started mowing the grass. Had to stop mowing because it is to hard to push to cut the grass. Can we return it to Lowe's where we bought it or is the part under warranty?
  • Mathew Miskiman
    HU800AWD still can't be registered online. I thought 24...escalated2
    Warranty Question posted April 7, 2013 by Mathew Miskiman 
    Question:
    HU800AWD still can't be registered online. I thought 24 hours was the answer time. Seems like a number of unhappy customers have already asked the question. Come on this is getting a little silly, it is an online form which can be changed within 20 seconds.
    Details:

     

    Purchase Information

    Product: *961450011

     

    Serial number: *Purchase date (MM/DD/YYYY): *

     I wish to be contacted about offers and news that may interest me
     Privacy policy, adapted to local demands

    The product registration could not be done for this product

  • ron edel
    posted a question not long ago, received a response from...1
    Warranty Question posted July 12, 2018 by ron edel 
    Question:
    posted a question not long ago,
    received a response from Jonathon t but was not able to view it so ill try again.
    Details:

    purchased a new hu700f, at arrived with the wheel adjusters defected.

    ie they were several inches away from the making contact.

    was told but 'trained technician' that this was not covered under warranty.

     

    who do u need to contact regarding this issue.

     

     

  • Lynette Story
    I purchased a mower Hyper Tough 20" Gas-Powered Side...1
    Warranty Question posted December 11, 2017 by Lynette Story 
    Question:
    I purchased a mower Hyper Tough 20" Gas-Powered Side Discharge Lawn Mower from Walmart on June 9, 2017. It has been trouble since day one but my husband has tried to make it work. It has starting problems and now it won't start at all. He has back problems and has had to really work hard to get it started each time. It says it has a 1 year warranty and we would like to get it repaired or replaced.