Posts
Warranty Question posted November 21, 2012 by Roy DerrickQuestion:On 3/27/2011 I purchased a 7021P lawnmower from the local Ace Hardware store. A few weeks ago I noticed that one of the front wheels was starting to point outwards and discovered that the metal in the deck near the wheel had developed a crack which is causing the metal to bend. What do I need to do to get this repaired under the warranty since the mower is less than 2 years old?
I have tried to ask the store about the work, and their response was to take it to a service center, which I have no idea where one is. I also tried to phone your service department at least 5 times and have either gotten a message that doesn't do anything, or cut off. Right now I am not very happy with the service I am receiving on this issue and am beginning to feel that the warranty is worthless or will cost me more money to use the warranty than I paid for the mower.
Your reply will be appreciated
Roy Derrick- Warranty Question posted October 1, 2017 by Michael TrigianoQuestion:I can’t register my walk behind lawn mowerDetails:
Every time I enter the lawn mower name I get rejected.
no such product found keeps comming up.
what is the information required?
- Warranty Question posted August 16, 2016 by Victor SmitherQuestion:I wish I could have found an email instead of a blog. I purchased a walk behind mower HU725AWD on 23 Apr 2016 and because of drought and not using it every time I used riding lawn mower only used it 7 times. I noticed the motor was trying to get away from the housing so I took it to a warrantee center and told it was not covered because I hit something and bent the crank shaft. Really, I hit something not sure when, I do not do drugs so I ask how do I know this is not a design flaw, defective materials, a middle manager saying save 5 cents to get a 10K bonus, a miscalculation in engineering , or other issues before it got but into a box. I paid more money per cut than if someone else cut it. I really do not appreciate being accused of something I know did not happen and you do not have to prove the quality. I unfortunately purchased Husqvarna riding lawn mower also about the same time and when it is time to upgrade or replace I will never go orange again. I ask you do I have a reason not to be upset that I spent $399 and only used 7 times. About the only thing that could fix this situation is a $400 dollar gift card and a promise for three years of fixing when it breaks for any reason. I will not hold my breath so consider this our divorce papers. May you go the way of Saab. No response is needed just wanted to let you know you have lost a customer.Details:
Warrantee center Small Engine Repair Service, Brookland, AR. Dropped off 06 Aug 2016. Name Victor Smither, 14 County Road 917, Brookland, AR 72417
- Warranty Question posted August 6, 2016 by Charles HarrisonQuestion:are the height adjustment handles covered by warranty"broke two"
- Warranty Question posted October 23, 2016 by Jon TravisQuestion:I just bought a new walk behind mower and really like it. Love the blade stop motor running option. So this is picky, but the logo is peeling off. How would I get a new stick on logo, the part that surrounds the H?
Model HU800AWDX/BBC?Photo:
- Warranty Question posted June 19, 2016 by Russ KinslowQuestion:Mower spit n sputtered since day I bought it.
Used appr. 6/7 xs last year once this year. Now it won't start.
If need be do I take it back to Lowes and exchange ? - Warranty Question posted August 31, 2015 by Mirek RadomskiQuestion:Received mower 5521P with missing one carriage bolt and nut that attaches the handles onto the mower's body / tub.
The other side fastener was there.
Please send a replacement.
Shipping to:
Mirek Radomski
112 Dorchester Ct
Macon, GA 31220 - Warranty Question posted June 9, 2013 by Doug RowertQuestion:I purched a xt722fe mower on 7/31/2012 it has been in the repair shop 3 times for the same problem (diaphram assem) its not even a year old. What can i do? i'm not happy with this product can I get my money back or a different mower?
- Warranty Question posted July 12, 2018 by ron edelQuestion:posted a question not long ago,
received a response from Jonathon t but was not able to view it so ill try again.Details:purchased a new hu700f, at arrived with the wheel adjusters defected.
ie they were several inches away from the making contact.
was told but 'trained technician' that this was not covered under warranty.
who do u need to contact regarding this issue.
- Warranty Question posted July 10, 2016 by Wendy WilkinsonQuestion:I was mowing my yard and the motor started knocking bad, i parked it, it's full of oil, and only 3 months old under warranty where and how do I use my warranty, I ordered this online,
Filter by Type
Filter by Tag
- All
- 54
- 540
- 5521P
- 64
- 7021P
- 7021R
- 7021RB
- 7021RC
- 7021RH
- HU500F
- HU550FH
- HU625AWD
- HU625HWT
- HU675AWD
- HU675FE
- HU700AWD
- HU700F
- HU700H
- HU700L
- HU725AWD
- HU725AWD BBC
- HU725AWDE
- HU725AWDH
- HU725BBC
- HU800AWD
- HU800AWDH
- HU800H
- Husqvarna 64
- HVT52 HOVERING TRIMMER
- W436
- W448
- WGE3613
- WGE4815
- WGP3213
- WGP3613
- WGP4815
- WH3617
- WH4817
- WH5217
- WHF3617
- WHF4817
- WHF5223
- WHF6123
- XT721F
- XT722FE