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  • Joan Hawkins
    How to I remove the cover..... I just purchased my first...
    General Product Question posted August 25, 2017 by Joan Hawkins 
    Question:
    How to I remove the cover.....
    I just purchased my first Poulan Pole Saw, model PPB40PS, that operates off a 40V lithium ion battery.
    I am reading the instruction manual and it is not very clear on some things. I have searched everywhere trying to figure out how to remove the "COVER" over the bar and chain so I can learn how to adjust the tension of the chain when needed and to also clean as needed, per instructions.
    Do I need to remove all the screws off the cover to get it off or is there another quicker and easier way to remove the cover?
    I sure hope I didn't buy a tool that is going to be more of a pain in my side than helpful !
  • Ryan Scott
    I just bought a 562 XP auto tune with a 28" bar...
    General Product Question posted August 8, 2017 by Ryan Scott 
    Question:
    I just bought a 562 XP auto tune with a 28" bar (std Husqvarna bar and chain from dealer) It's first job was to cut rounds on a 28" diameter Douglas Fir. It took every bit of the 28" bar. When the dogs caught and bit in the chain would bog down and stop. I had to lift and relieve it for it to go again. Is a 28" bar just too much for this saw? Or is this a tuning issue? First time using, first tank of gas... filed with Husqvarna pre mixed high octane fuel. If I need to upgrade to a 576 to run a 28" bar that will really work when needed I will. Need real world advice.
    Thank You!
    Ryan
  • david boot
    Gentlemen, I have been using your pole saw, PPB40PS, and...
    General Product Question posted July 26, 2017 by david boot 
    Question:
    Gentlemen,
    I have been using your pole saw, PPB40PS, and am very pleased with the cutting performance and battery capacity. I had difficulty with making the under cuts. The saw kept pushing me out of the cut and I had to keep repeating the cut. I have added a modification that stops that problem and also enables to cut off smaller limbs on the bottom of larger limbs.
    I have added a three inch long piece of aluminum bar stock to the nose of the bar. The bar stock projects beyond the chain one and one half inches and is angled slightly outward. This modification has really enhanced the performance.
    Long ago and near by, I used a Homelite saw with a three inch finger on the bottom of the bar that was used brushing out small stuff.
    I assume your chain is an Oregon 91?
    I store the pole saw with the bar horizontal and the oil reservoir on the bottom, no oil leaks.
    I have been using your Wild Thing, chain saw for over fifteen years. The saw lasts about five years that represents thirty cords of wood.
    Thanks,
    David Boot davidboot@mei.net 269-672-9992
  • David Glode
    What country are Poulan pro chainsaws and Chainsaw parts...
    General Product Question posted May 17, 2017 by David Glode 
    Question:
    What country are Poulan pro chainsaws and Chainsaw parts made? And what country are they refurbished in? And are they refurbished with genuine factory Poulan parts? Thanks Dave
  • merrill gates
    What is the difference between a 450 and 455 chainsaw. Why...
    General Product Question posted October 17, 2016 by merrill gates 
    Question:
    What is the difference between a 450 and 455 chainsaw. Why do they have different P/Ns for the chain??
  • orlando santini
    my p0ulan pro chainsaw will not ldle after stararting even...
    General Product Question posted June 24, 2016 by orlando santini 
    Question:
    my p0ulan pro chainsaw will not ldle after stararting even after depressing throttle
  • John Walkosz
    Poulan 4018 brand new will not keep running.
    General Product Question posted April 6, 2016 by John Walkosz 
    Question:
    Poulan 4018 brand new will not keep running.
  • Steve Mailloux
    Can Oregon Chain 37977 20" Replacement Bar and Chain...
    General Product Question posted February 7, 2016 by Steve Mailloux 
    Question:
    Can Oregon Chain 37977 20" Replacement Bar and Chain Combination work on a Poulan PP5020AV chainsaw?
  • John Naylor
    over 2 years its been, and no response to my question on...
    General Product Question posted April 11, 2015 by John Naylor 
    Question:
    over 2 years its been, and no response to my question on the "free" case I was suppose to get with my saw. I've moved, and didnt need the saw , but stored it at my dads. Now I have a use for it, and its just driving me crazy I have no case. Am I going to get one? Answer that. Im going to take this to the social media sites and see what kind of response I get. It appears from the "ask and answer" section that this is not an isolated incident. FaceBook, Twitter, Linkedin, I think I'll starr there and see what happens next
  • Frank Adams
    Very unhappy customer see below
    General Product Question posted December 1, 2014 by Frank Adams 
    Question:
    Very unhappy customer see below
    Details:

    To whom it may concern,

    My name is Frank Adams I live in Smithville Ms. I am very disappointed with your products. In 2005 I purchased a 48 in cut lawn tractor Polman pro 18 hsp and a rear tine  tiller 7 hsp chain drive. The lawn tractor was junk after 2 seasons the motor locked up service said that because I didn't use it for a season it lock up. The tiller lasted 3 seasons chain drive broke not under the warranty. I then bought a 20in chain saw in 2008 the saw still runs how ever the chain will not stay tight. My wife bought me Ploumen Pro 20" chain saw on 8/28/14 I have used this saw once went to use it the 2nd time could not get the saw to stay running. I took into the Bullock small engine repair  your warranty service center in Booneville Ms 662-728-2547 only to find out that it will not be covered under warranty that the carburetor is clogged up and it will cost me $50.00 dollar. I really don't see why I'm keep buying your product in ten year I  have spent over $3000.00 very unhappy customer.

    Frank Adams 
    60043 Cowley rd 
    Smithville ms 38870
    615-238-5689
    frank2233@hotmail.com 
         

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