Posts
General Product Question posted September 26, 2011 by tony melluzzoQuestion:I purchased the following product: Poulan Pro->Chainsaw->PP4218AVX
Serial Number 966682401. When I registered the saw the promotional ad in the box stated I would receive a free case with the registration. It's been several weeks now and no case. Please help!- General Product Question posted February 2, 2012 by Derek DufraneQuestion:I got my 18'' poulan pro from home depot and it said I would get a free case. I called and called with no help. Filled out the info online a few days after purchase. That is really poor service when you can't talk to no one about the issue. I need help just want my case. Please help!!!!!!
- General Product Question posted November 28, 2011 by Dan WalshQuestion:I have a problem with a Poulan Pro PP4218AV chainsaw. The gas cap is almost impossible to screw in or out. I have called customer service, and the reason is the plastic cap expands because the gas has ethanol. Their solution: Put gas cap in the sun, so that it can dry out, or use a light bulb or other heat source to dry it out! What a lousy response. How about supplying a cap to consumers that doesn't expand? Just wait, some consumer will use a lighter or blow torch to dry a cap out, and then boom! It is probably time to contact the Bureau of Consumer Protection.
- General Product Question posted January 3, 2013 by Richard TunellQuestion:I recently purchased a PoulanPro PP4218A chainsaw.What do I have?Details:
Apparently no one at Poulan knows either. Checking for parts nothing was listed for a PP4218A. A multitude for PP4218AV, AVX, AVL, AVX HD, etc. I phoned customer service as I wanted to be sure I was going to be getting the correct parts for my saw. I was told, "There is no 4218A". I spent considerable time on the phone, but finally spoke to a guy at Huskavarna.
He also told me there was no PP4218A. The decal on the side of the saw says 4218A. The instruction manual says it's for the 4218A. The manual is dated 4-15-2012, so he said that that model might not be in the system yet. Really? The saw has the anti-vibration handle so I suppose it's also (could be?) a PP4218AV?So can anyone clue me in as to what I need to do, or what this saw model crosses to as I'd sure like to order some consumable parts like a clutch, air & fuel filters, etc.
BTW, when I first gassed it up to use, after pressing the primer bulb it tried to start on the 2nd pull, and DID start on the 3rd pull. I only used it a bit more then 2 hours that day and it performed perfectly. The blow moulded case is pretty nice.
Rick
- General Product Question posted September 20, 2012 by Fred BrodeurQuestion:I registered my PoulanPro PP4218AVX on 06/02/2012 and got Confirmation Number: 120602-001056. There were problems with your web site and I tried again on 07/09/2012 Confirmation number:120709-003610.
It should have arrived the end of August. It's now past mid September. I've made calls to both the support number on the card that came with the chain saw and was told that number is invalid and got a different number and was told that they do not support that issue. Can someone please guide me to someone who can get me my case?
Fred - General Product Question posted February 13, 2012 by Richard BodeQuestion:I bought a 4218 chainsaw and after finishing a cut and letting out of the throttle to an idle it will die. This happened about 5-6 times in the first hour and a half that I used the saw. I assume the idle on the carburetor needs to be set higher, but I couldn't find any relative instructions in the owner's manual. How can I fix this problem?
- General Product Question posted October 20, 2011 by MIKE MCDERMOTTQuestion:Why is their not a manual with my new chain saw?
poulan pro PP4218AV SERIAL 11199N299766-3
I know I can download a copy BUT I shouldn't have to!!!! - General Product Question posted May 20, 2013 by David SherlockQuestion:In October of 2012 I purchased the Poulan Pro PP4218AVX chainsaw from The Home Depot. I registered it online a few days later so I could get the free carry case for it. I have never received the case and it has been about 7 months now and still no case. The email confirmation number you sent me is 121025-002867 The sku number on the saw is 966682401. Can you fix this issue. Thank you
- General Product Question posted April 18, 2012 by John HairQuestion:I am inquiring about the free case for my chainsaw that I registered for over 2 months ago. I have not received it and that was one of the reasons I chose the Poulan Pro saw over others. Please advise as to when I can expect the case.
Thanx - General Product Question posted April 25, 2012 by Phillip BackQuestion:I registered my chainsaw on February 28, 2012. It's been almost 8 weeks, I still haven't received the carrying case. When should I expect it?
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