Posts
Service & Maintenance Question posted March 23, 2011 by Glen CampQuestion:My pln1514 is leaking chainbar oil everywhere, all of the shelves, floor, etc...
Is there a known issue with these? We only used it a bit, then stored it on the shelf. Today, I noticed oil everywhere.- General Product Question posted September 26, 2011 by tony melluzzoQuestion:I purchased the following product: Poulan Pro->Chainsaw->PP4218AVX
Serial Number 966682401. When I registered the saw the promotional ad in the box stated I would receive a free case with the registration. It's been several weeks now and no case. Please help! - General Product Question posted February 2, 2012 by Derek DufraneQuestion:I got my 18'' poulan pro from home depot and it said I would get a free case. I called and called with no help. Filled out the info online a few days after purchase. That is really poor service when you can't talk to no one about the issue. I need help just want my case. Please help!!!!!!
- General Product Question posted November 28, 2011 by Dan WalshQuestion:I have a problem with a Poulan Pro PP4218AV chainsaw. The gas cap is almost impossible to screw in or out. I have called customer service, and the reason is the plastic cap expands because the gas has ethanol. Their solution: Put gas cap in the sun, so that it can dry out, or use a light bulb or other heat source to dry it out! What a lousy response. How about supplying a cap to consumers that doesn't expand? Just wait, some consumer will use a lighter or blow torch to dry a cap out, and then boom! It is probably time to contact the Bureau of Consumer Protection.
- General Product Question posted January 3, 2013 by Richard TunellQuestion:I recently purchased a PoulanPro PP4218A chainsaw.What do I have?Details:
Apparently no one at Poulan knows either. Checking for parts nothing was listed for a PP4218A. A multitude for PP4218AV, AVX, AVL, AVX HD, etc. I phoned customer service as I wanted to be sure I was going to be getting the correct parts for my saw. I was told, "There is no 4218A". I spent considerable time on the phone, but finally spoke to a guy at Huskavarna.
He also told me there was no PP4218A. The decal on the side of the saw says 4218A. The instruction manual says it's for the 4218A. The manual is dated 4-15-2012, so he said that that model might not be in the system yet. Really? The saw has the anti-vibration handle so I suppose it's also (could be?) a PP4218AV?So can anyone clue me in as to what I need to do, or what this saw model crosses to as I'd sure like to order some consumable parts like a clutch, air & fuel filters, etc.
BTW, when I first gassed it up to use, after pressing the primer bulb it tried to start on the 2nd pull, and DID start on the 3rd pull. I only used it a bit more then 2 hours that day and it performed perfectly. The blow moulded case is pretty nice.
Rick
- Service & Maintenance Question posted January 8, 2012 by Steve SirotaQuestion:My 2003 Poulan Pro 260 18" 42cc won't idle. It will run wide open but when I let go of the throttle it shuts down. Need to use the chock lever to get it running. I recently replaced the spark plug, cleaned the air filter, tried 2 different cans of gas thinking it was a fuel issue. The fuel lines look good as does the priming bulb. It was running fine for a while that morning, then started acting up. Not sure what to do, any recomendations would be appreciate. ThanksDetails:?
- Question:PP4620AVHD purchased 3/10/2010 chain tensioner problem
This saw is great except the fact that I can only use it to make one good cut or a few small ones and the chain loosens big time. Apparently this is a known issue? Can you help with this please? If there are parts that will help and/or you can send me that would be exceptional thanks BillDetails:Serial # 06277D100427-1
- Parts Question posted May 24, 2011 by Damian HicksQuestion:I recently bought the pp4218avx, and registered it on your website. Will i receive a the carrying case that goes along with it?
- General Product Question posted September 20, 2012 by Fred BrodeurQuestion:I registered my PoulanPro PP4218AVX on 06/02/2012 and got Confirmation Number: 120602-001056. There were problems with your web site and I tried again on 07/09/2012 Confirmation number:120709-003610.
It should have arrived the end of August. It's now past mid September. I've made calls to both the support number on the card that came with the chain saw and was told that number is invalid and got a different number and was told that they do not support that issue. Can someone please guide me to someone who can get me my case?
Fred - Service & Maintenance Question posted April 15, 2012 by David OdellQuestion:Chainsaw will not start.
I have a new pp5020av chainsaw that ran for less than 1 tank of gas before quitting. Before quitting for the final time, it would quit after each cut when I would release the trigger. Before it quit for the final time, it would start right back up. It is running on new gas with the oil received in the case. The chain brake is not set and the chain moves freely. I cleaned the air filter, but that did not help. I let it sit overnight, but it still doesn't start using the quick start instructions.
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