Posts
Warranty Question posted December 13, 2011 by Angel CarrilloQuestion:how I can extend the warranty and where- Warranty Question posted April 1, 2016 by Eric MathisonQuestion:How can I contact someone about warranty questions? Every time I call your customer service number I wait on hold for 30 min and then someone hangs up on me.
- Warranty Question posted September 9, 2014 by Bill ForrestQuestion:I purchased one of the reconditioned 122HD45 hedge trimmers that came with a 30 day warranty. The first time I used it, it worked great. Two weeks later, (at day 40 from purchase, out of warranty) it started and ran for about 5 minutes then died. After looking in the tank, the fuel line that runs from the in tank filter to the feed line to the carburetor was completely cracked. After removing the fuel line from the tank I could tell the entire in tank fuel line was hardened and brittle most likely from ethanol in fuel. So please do not respond that ethanol destroys all fuel lines. I understand that ethanol will destroy all fuel lines that were not designed to resist it. If the canned answer is ethanol related, please answer why this product was built with outdated parts. Why did this fail this quickly, and why would any piece of equipment currently produced not be built to handle the fuel that is available at 98% of the fuel stations? The part number of the fuel line that was installed was 5443249, but the parts diagram lists the correct part as 5443250-02. Is one ethanol approved and the other not? Looking at many other internet posts, this seems to be a VERY common issue with this trimmer. Most seem to have to replace the fuel line and the carburetor parts at their own expense.
Now I am stuck with a worthless hedge trimmer that is 15 days out of warranty and will have to spend my money to repair a defective device. The Stihl line trimmers I have that have been running on the same fuel for the last 3+ years have never had a problem. Is this typical Husqvarna quality and customer service? I know my Stihl dealer would not let something like this get stuck on the consumer. - Warranty Question posted August 16, 2013 by scott flanaganQuestion:I tried to have my Husqvarna trimmer repaired at one of your service centers, Pasquale Tractor and Mower in Santa Fe, Texas. After having the trimmer for 2 weeks and no contact from the center, I called to ask when my trimmer would be ready. They told me I could pick up the trimmer with repairs complete by the end of the day. When I showed up, the trimmer was not ready. Pasquale Tractor told me that it would be Monday and if I didn't like it, they could put the trimmer in my truck for me. I did not appreciate the service and said I would take my trimmer. They gave it back to me in pieces. I want to make sure another service center will complete the warranty work even though Pasquale Tractor did not restore the trimmer to a whole condition.
- Warranty Question posted June 2, 2017 by mike brownQuestion:Having trouble registering my 445 chainsaw the website does not recognize product# or model# 9669553-36 /445. Need to get the website fixed, chainsaw works great.Customer service couldn't do it either
- Warranty Question posted April 9, 2017 by Dan FeldmannQuestion:I have a new Husqvarna Hedge Trimmer 122HD60 and it starts, but won’t come up to full power and then stalls.
- Warranty Question posted May 12, 2017 by Debra WagnerQuestion:Have a YTA22V46, purchased 4/5/17, broken cable clutch/spring (25.07 on line web page) told by rep on phone not covered even hardly month old, 2nd cutting? Cannot understand this, at least send the part, I will get it put on somewhere!
- Warranty Question posted May 6, 2013 by Shayne MillerQuestion:Im trying to figure out if my hedge trimmer is still under warrenty. I reg the product online with Husqvarna online but I cant see where I can look it up to see if its still covered under the one year. Thanks.
- Warranty Question posted July 30, 2015 by Bev LushQuestion:My husband has had his hedge trimmer in the shop 7 times since he bought it recently. Shop can't figure out what's wrong, won't give him money back or a new one. He's totally frustrated and needs to be contacted ASAP. Send email/call him for more details.
Ed Lush
502-593-4110
502-425-6134
bassbuster4520@twc.com - Warranty Question posted August 8, 2016 by Larry KornstadtQuestion:I bought a 450 chain saw from Amazon and out of the box it will not start, will not enemies fire. I used canned Husqvarna fuel, followed the instructions. My arm is sore from pulling the cord.
Getting fuel, spark seems weak to me, tried another plug no difference? Any ideas?? Like to try my new saw