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  • Robert Carroll
    I purchased a factory refurbish128CD 28cc Grass Trimmer...escalated1
    Warranty Question posted May 2, 2012 by Robert Carroll 
    Question:
    I purchased a factory refurbish128CD 28cc Grass Trimmer through a ebay reseller V&M Innovation

    The motor started right up but the drive shaft and head does not spin. When I contacted them they said Husqvarna would fix.

    I have tried for three days to contact customer service at Husqvarna but NO one answer the phone. Do you like being on hold for 3-4-40 minutes??????

    I did find a local service supplier but not sure what I need to have the repair. If I can not get answer today I will return to the seller and NEVER do business with your company again!


    Robert Carroll
  • Earl Peterson
    What's the manufacturer warranty for a 122c string...escalated
    Warranty Question posted April 28, 2012 by Earl Peterson 
    Question:
    What's the manufacturer warranty for a 122c string trimer?
  • Michael Rowley
    I tried to register my 324DLX String Trimmer via online...escalated7
    Warranty Question posted April 19, 2012 by Michael Rowley 
    Question:
    I tried to register my 324DLX String Trimmer via online registration and always received an error message when I clicked submit.

    When will this problem be fixed by Husqvarna?
    Details:

    Poor website sub-routines.  Please fix and send me an email when everyone can register their new products.  Seems the products work well but the internet support does not.

  • gary bryan
    where can I find husqvarna warranty policy in writing?Answeredescalated1
    Warranty Question posted December 11, 2011 by gary bryan 
    Question:
    where can I find husqvarna warranty policy in writing?
  • Mike Tomich
    I just received my 128djx on Wednesday. I mixed new gas with...Answeredescalated1
    Warranty Question posted August 15, 2011 by Mike Tomich 
    Question:
    I just received my 128djx on Wednesday. I mixed new gas with the oil that came with the trimmer and cranked it up. It starts and runs fine until you actually start cutting grass where it does not seem to have any power, further when you tilt it, it s just stops like it is running out of gas. I took it into the local servicing dealer on Saturday and while he is going to look at it, he is telling me that it may not be covered under warranty if there is a problem with something in the carb. I am hoping this is not true. My chain saw (a husqvarna) always runs fine as did my last weed eater which I had for 10 years without any issues. Is this the case? If it is, its not much of a warranty.