String Trimmers

I bought my new Poulan String Trimmer a week ago. Registered the warranty online. 12 minutes into using the trimmer there was a major malfunction. I used your website to locate a Poulan authorized repair center. They called me back and said they had diagnosed the problem and tried to order parts from Poulan. Poulan told them they were thousands of parts and broken trimmers behind and could not send parts. Poulan told me to return the trimmer to the store I purchased it from and get my money back. Finally, my question. Why would you sell new products that repair parts don't exist for?

I bought my Poulan Pro trimmer on May 4th. I have used it twice and now the pull starter won't engage. Is this covered under warranty and how do I get it covered under warranty. I live in Grants Pass, Or.

Thanks,

Douglass Giasson

I use my Poulan Pro string trimmer for household purposes only i.e. not for commercial, professional, rental or income producing purposes.
Does it appear that my string trimmer would be covered under the original warranty for this product for the problem listed below?
If the following problem can not be corrected, is there any way I can return this string trimmer or get a refund? I also purchased the edger attachment for this string trimmer which also cuts great when the string trimmer is working properly.

I purchased a Poulan Pro string trimmer Model # PP335 966062901 6/14/2011. I've had to bring it in to the repair shop twice already because it would not start. The problem was corrected the first time by adjusting the carburetor. The second time the problem was corrected by changing the spark plug which had become corroded apparently from the fuel mixture.
Yesterday the string trimmer started but died whenever I tried to cut with it. Both the air filter and spark plug were covered with gas/oil mixture. The 2 previous times I used the string trimmer, my clothes smelled strongly of the string trimmer fuel mixture-this had never happened previously.
My questions: Why is the gas/fuel mixture fouling the air filter and spark plug? Is there anything that can be done to permanently correct the problem? Why do my clothes smell like fuel mixture after using the Poulan Pro?
I love the way this stringtrimmer cuts when it's working but I don't want to have gas all over my clothes after I use it nor do I wish to keep returning to my authorized service dealer for repairs. Thanks for any info.