Comments

  • 1-6 of 6
  • Michael W.

    Brenda, a supervisor I spoke to last time I called did called me back a few weeks ago.  She instructed me to call to 888-487-2826 as this number deals with promotions.  I finally got around to calling today, the person I spoke to told me they are a 3rd party company and only deal in rebates, she suggestion I write to Husqvarna, Office of the President, Young America Corp, 717 Faxon Road, Young America, MN, 55387-9481.  I guess Ill get to writing something when I get a chance.  I called Brenda back and informed her of this, she stated that was the number Husqvarna told her to give to me, I gave her my case number and she said she would escalate it.  I dont really want the shirt, I would donate it to the needy if it ever comes, its more of the principal of the matter.

  • Michael W.

    I called 1-800-487-5951 today inquiring where my free t-shirt was.  Told the customer service rep I spoke to about the mutliple posts on this site and the main Husqvarna site regarding no t-shirts as promised, lack of responses by the "Answer Army" to any and all issues whether direct message or postings, lack of replies to my emails to customer service.  I also mentioned how I got chose a new Stilh over Husqvarna based on this experience  and that I got my free Stihl case within 6 weeks.  She spent a few minutes typing out my issues.  Got escalated, told next person same thing, she said she would send it on to their promotional department, Im doubtful anything will happen but will post again if it does. 

  • Michael W.

    I also bought a 350BT blower but on 9/9/12 and registered it, my t-shirt still hasnt come.  I havent heard a thing and I posed multiple times here asking how to acquire it, no responses.  I have seen mutliple other users state they also never got their t-shirt.

    I emailed corporate, no reply.

    Seems all the of Answer Army people have not logged into this forum for a long time, posts never get answered, yet they get notified of new posts (see bottom of the screen for subscribers)  And not just this specific blower forum, all of the posts on this entire site go unanswered. 

    I also sent  messages to specific answer army experts (like Ke, who hasnt logged in since 9/12) asking for an update, no reply.

    Since this experience, I bought a Stihl MS290 chainsaw and recieved my free case in the mail in a timely manner.

    No more Husqvarna products for me.

  • Michael W.

    Same here, still waiting on my shirt too.  Was going to buy a new saw soon too and was considering a 346XP, looks like its time for me to check out Stihl's lineup of saws. 

  • Michael W.

    Still waiting on my t-shirt....

    Who can I contact to get this resolved?

  • Michael W.

    Im also still waiting for my T-Shirt for registering/reviewing my 350BT blower.  Its over 12+ weeks.