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  • Wren Wright
    I recently purchased a 372XP chainsaw and also a pair of the...
    Warranty Question posted July 16, 2017 by Wren Wright 
  • Eric Richards
    I am unable to register my Rancher 450. The only error code...3
    Warranty Question posted June 20, 2017 by Eric Richards 
    Question:
    I am unable to register my Rancher 450. The only error code I get is product is not found. Yet I am using the right product # of 967166101. I have tried it in capital letters, lower case, using just number(450), using 450 Rancher, and tons of other variations. Please advise.
  • David Shibley
    Purchase this Husqvarna handheld item along with 3-32 ounce...
    Warranty Question posted June 13, 2017 by David Shibley 
    Question:
    Purchase this Husqvarna handheld item along with 3-32 ounce cans of Husqvarna pre-mix fuel, register your product online, and your consumer warranty will be extended from 2 years to 4 years

    Registered the saw but found no opportunity to double warrnty

    Any help is greatly appreciated. Thank you, David
    Details:

    Just purchased Husqvarna 965146701 18-Inch 50.2cc 2 Stroke Gas Powered Chain Saw on amazon. Advertisement said buy 3 cans of pre mixed Husqvarna fuel and double your manufacture warranty.

    Husqvarna 965146701 18-Inch 50.2cc 2 Stroke Gas Powered Chain Saw

    Husqvarna XP Pre-Mixed 2-Stroke Fuel and Engine Oil Quart (3 Pack) | 584309701

    • Purchase this Husqvarna handheld item along with 3-32 ounce cans of Husqvarna pre-mix fuel, register your product online, and your consumer warranty will be extended from 2 years to 4 years
  • Bruce Adams
    I tried to register my 440 chainsaw using chrome and...2
    Warranty Question posted April 3, 2017 by Bruce Adams 
    Question:
    I tried to register my 440 chainsaw using chrome and explorer and have not had any success. It states product mandatory. I've entered and exhausted the possible names of the chainsaw and still nothing. Please help. Thanks.
  • Mark Birrenkott
    I've registered my chain saw and need to send in the...
    Warranty Question posted April 3, 2017 by Mark Birrenkott 
    Question:
    I've registered my chain saw and need to send in the receipt for the 2-year extended warranty offer. How long does it typically take to receive a confirmation e-mail?
  • John Adams
    Husqvarna had a big sign at Lowe's saying that if I...1
    Warranty Question posted March 31, 2017 by John Adams 
    Question:
    Husqvarna had a big sign at Lowe's saying that if I purchased 3 cans of Husqvarna's fuel I would recieve an additional 2 years (total of 4) warranty. How do I insure that I have received that additional 2 years. I have the reciept showing that I purchased the cans of fuel at the same time I bought the chainsaw.
  • James C
    Does Husqvarna still offers a 5 year Domestic Warranty, in...
    Warranty Question posted March 26, 2017 by James C 
    Question:
    Does Husqvarna still offers a 5 year Domestic Warranty, in the United States, when you buy genuine Husqvarna oil with your new Husqvarna products?
  • Maxfield English
    Why can i not register my saw? Getting, "An error...6
    Warranty Question posted March 2, 2017 by Maxfield English 
    Question:
    Why can i not register my saw? Getting, "An error occurred while saving: null" No contact info available anywhere on site. WTF?
    Details:

    Purchase Information

    Where purchased?*Independent Dealer Lowe's Northern Tool Amazon.com Other Product Model (Please type in the model name and click on Search. Select the model name from the available option(s).): * Search

     

    Serial number: *Purchase date (MM/DD/YYYY): *

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    • An error occurred while saving: null
  • Michael Van Fleet
    I have been trying unsuccessfully to register my 440...
    Warranty Question posted February 26, 2017 by Michael Van Fleet 
    Question:
    I have been trying unsuccessfully to register my 440 chainsaw on line as required to obtain the 2-4 year extended warranty. I have done all of the detailed steps as required and after repeated attempts STILL get an Error Occurred and cannot complete the warranty. I see MANY others are complaining about this issue....what can be done please...very frustrated right now.
    Photo:
  • Thomas Salisbury
    I just received a "new" 390XP purchased on Ebay....
    Warranty Question posted February 16, 2017 by Thomas Salisbury 
    Question:
    I just received a "new" 390XP purchased on Ebay. The Husqvarna box indicated the powerhead should have been SN 20164000385 (so manufactured in the 40th week, 2016) and a PN 965 06 07-01. The unit shipped, however, had a SN of 20150800549 (manufactured in the 8th week, 2015)and a PN 965 06 07-00. The warranty card inside the box had 2016 stamped on it. The unit I received is new, as it has never been used, but it's New Old Stock (NOS) as far as I am concerned.

    1. Is the warranty valid for a 2015 unit? When would any warranty expire for the 2015 unit?
    2. What issues may be lurking for a NOS 2-year old powerhead versus a newer powerhead?
    3. The units have slightly different PNs. What is the difference between the two units?

    Thanks