Posts
Service & Maintenance Question posted November 18, 2016 by Victor VelardeQuestion:My Poulan Pro Snow Blower PR241 only drives in reverse and I was told that the bracket that holds the drive cable is broken. I was told that the plastic bracket is not very sturdy and that other snow blowers have had them replaced. My question is: Can Husqvarana have this bracket replaced with a metal one?Details:I own a Poulan Pro PR241 snow blower and after a total of 8 to 10 uses since I bought it in late December 2014 it would only drive in reverse. I called customer service and was directed to: an authorized dealer in my area.
The repair shop quickly looked over my snow blower and mentioned that he had just repaired a similar snow blower for the same problem. I asked what it could be? I was told/shown that the bracket that holds the cables (one being the reverse and drive speeds) had cracked/broke. He said that this bracket is made of plastic (he added: he didn't know why) and that since the cable wasn't being detained, that no tension could be given to hold the drive disc in whatever drive speed except the last position it was in last (reverse).
The repair man said it would be a few days to get the part. I asked if the bracket was going to be replaced with a metal bracket. He said no. My question is: If this bracket is so important, why is it made of plastic? This will most likely be an on going issue in the future and I really don't feel like having to get this repaired more than once. I am happy with this product so far (bought at Sam's Club in Joliet, IL).
In short, have there been other customers complaining or having the same issue? What can be done about this to prevent it from happening again? Can a metal bracket be made to replace the current plastic one?
I was told that I could only have the bracket issue addressed if the repair shop addressed it to Husqvarna Professional Products Inc. I'm not a mechanic but do realize that if the cables aren't held in place by the bracket, no tension can be given for the drive positions, snow throwing etc. So can the bracket please be replaced with a metal one.
Product: 961920086 00 Model # PR241
- Warranty Question posted January 15, 2016 by robert stantonQuestion:why even offer a warranty? In reading all the comments in this forum I certainly am not alone here. Your warranty is a joke, as well as your product and most of your customer service reps.Details:
I purchased a Poulan Pro blower/vac model BVM200VS on Dec 12, 2015 from Tractor Supply. The following weekend I assembled and filled with fuel.Used the enclosed bottle of oil and added to 1 gallon of ethanol free gas. Primed and it cranked on 2nd pull...ran fine...used for about 30 minutes and stopped. 2 hours later it cranked on 1st pull...used about 45 minutes and stopped. Next day went to finish yard and it wouldn't crank. Replaced plug and still wouldn't crank. Called warranty the next day and was given the name and number of 3 shops authorized for Poulan warranty in my area. First one number disconnected, second one, number no longer in service. 3rd said they no longer done warranty work for Poulan rambled on about they were nothing but junk. Called Poulan again and was given 3 more names and numbers by another rep. 2 of those no longer in business, third one was 60 miles away one way. Called them but their hours were same as my work hours and they weren't taking any work in until after the holidays. Waited until after the Christmas/New Years holidays over and called Poulan again and was given another toll free number to call to locate more warranty shops.(???) That number could not be accessed from my area code. Called Poulan again and luckily got ahold of a man named Charlie...He was sorry that I had been getting all this bad info and run a round and very helpful. He asked my zip and told me he would make a few calls and try to find a Husqvarna shop in my area that would honor the Poulan warranty as Husqvarna makes this unit and owns Poulan. Charlie calls back later and has located a shop nearby that will help me. I take to shop and tech checks it out...only has 50# compression & takes 100 to crank. Leave the blower with him and he will contact warranty and try to get an authorization for repairs. Now today he calls back and says he has disassembled unit and rings are gummed and stuck and it will have to have a new cylinder, rings and piston at a cost to me of $50 more than I paid for the blower new. He says warranty will not cover any problems caused by fuel. Now I am not a rocket scientist, but instead I am a 62 year old man who has been an auto mechanic for almost 45 years. I owned a few 2 cycle weed eaters, chainsaws, blowers over the years. I even own a Poulan Pro 2 cycle tree trimmer. I have RC airplanes that are 2 cycle. Long ago I discovered the evils of ethanol gas in 2 cycle equipment. I only use ethanol-free gas in every piece of equipment I own 2 or 4 cycle. I even went and bought a new 1 gallon gas can when I read the instructions, just for this blower as it is 40:1 mix where most my other stuff is 50:1. And the 2nd day, 3rd time I try to use this blower that was used a total of less than 2 hours the rings are gummed, cylinder and piston ruined and its not covered because improper fuel mixture must have caused this problem? After reading the comments here and the customer reviews on this item on Tractor Supply's website I don't think so.... If this is the case I will never buy another Poulan or Husqvarna product nor will anyone who will listen to me...
- Warranty Question posted September 17, 2015 by danny kailQuestion:My new blower Poulon Pro 200 came from the factory with a defective sparkplug. I used less than hour and it went dead and wouldn't crank. Took to repairman referred by Poulon . Cost of service call was 15 dollars. Warranty did not cover. I know plugs are excluded BECAUSE NORMALLY IT WOULD BE A TUNE UP, but this one came from factory with a defective plug. I am requesting a review AND I WANT MY 15 DOLLARS BACK . pLEASE RESPOND ASAP.
- Service & Maintenance Question posted April 13, 2015 by JP ONeillQuestion:Starter rope on blower, PVM200FE ( bought last year), oftentimes hangs up and doesn't retract- sometimes it retracts a little sometimes it fully retracts. If you fiddle with it enough it will usually retract. When it starts it runs well.
Took it to repair facility- they said that happens sometimes- not covered under warranty. If not why not? Conversely, how do I keep it from happening again and again until the rope breaks and that isn't covered by warranty. Thanks JPO - General Product Question posted March 13, 2015 by Bobby PerrineQuestion:I have a Poulan Pro PR521 ..Does anyone know the warranty ?Details:
Just wondering what the warranty is..Ive used this 2 seasons & now everythings going wrong
- General Product Question posted February 22, 2015 by bob palmerQuestion:i have a poulan pro 270 that looks like the husqvarna st 224. what options are available?Details:
what i would like to know is can i put the heated grips on the poulan?
does the poulan have the ability to put on it the powered chute control for directional control? i sure would like that option.
also does husqvarna have a fitted cab for this machine?
Photo:
- Service & Maintenance Question posted December 12, 2014 by Tyler PattersonQuestion:I bought a 24" poulan pro snowblower 2 years ago from Costco and since the first day I used it it has left trails of snow o either side regardless of how much snow is on the ground. I've adjusted the sliders to all positions and nothing has worked. Is there any way to fix this problem?
- Parts Question posted December 9, 2014 by van danielsonQuestion:I have a bvm200vs type 1,
I am in need of the 2 o-ring style of gaskets that go on either side of the carb adaptor. 1 gasket goes between the adaptor and the engin head, the other gasket goes between the adaptor and the carb.
Ser 07275N200482-1
Mod BVM 200vs
For more info you may call me at
208 362 3078 Boise, Id.
Thanks so much
Van Danielson - General Product Question posted November 14, 2014 by robson bryanQuestion:I want to buy leaf blowers here: LeafBlowerHQ
Has anyone purchased from here? - General Product Question posted July 31, 2014 by Joseph SobczakQuestion:I have a Poulan blower PPB430VS, it starts up and runs but when I want to pull the trigger for more blow power it bogs down and wants to stall out. I changed the spark plug, cleaned the air filter and pulled out the gas filter and ran it with out the gas filter just to see if that was the issue but it wasn't any other idea's or suggestions I could try. Is there a carburetor adjustment I could try?
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