Zero Turn Mowers

Why can't you ship me a $22 part that failed in less then one year. This z turn mower has been used six times since June of 2013. Stored in a barn out of the weather over our short winter in N. Fl.. It's 54" wide, maybe 800#. The Idler sheave took 5 min. to remove & 5 min. to install. Your policy ruined hopes of me buying another one of your products.
Really PISSED, Dave Smith

I have a RZ5426 Zero turn that I purchased from Lowes in June of 2013. The problem I have is the deck has a broken weld on the back support bracket. The deck has a 10 year limited warranty, where do I take it to get a replacement deck?

Thanks

Husqvarna
Md# RZ5426
Product #967003602

At what point does my mower just get returned for good?

I purchased a brand new RZ5425 on July 5, 2014 on August 25, I had to have it serviced because it quit running. The machine had 8.6 hours on it. I had to pust a $3000 dollar lawn mower back to the house and push it on to a trailer. I had it serviced and the list was a half page long of what was wrong with it. New push rod, new gaskets, 2 new spark plugs, Rt hand cylinder adjustment nuts for valve loosend up, In sported all valves and readjusted, Replaced bent push rod (intake. That was the first service now I get it back and run the machine and the mower will not turn off. It now has 11.5 hours on it. I have spent more hours running it back and forth do the service center than mowing my grass. When is enough? I am extremley disappointed in this machine.

HUWRZ5424 early life electrical issue... serial number 072611C00. Purchased on 10/4/12 from Western Small Engines in Pell City, Alabama. The mower has been used only twice to cut grass, and after sitting a couple of weeks, the battery was drained. I attempted to jump start, but it was obvious that something is wrong because the starter seems to be engaged, even before turning the key switch. I searched the Answer Army forum and did not see posts matching this symptom. Please let me know the best way to get this issue fixed.