So my question to Husqvarna is what happened to the loyalty to their own words? Or was it a lie then and now it is ok to sell at the "Big Box Stores" that Husqvarna was making fun of and mocking back in 1983.
Husqvarna advertisement from 1983.
We believe that the person who sells a Husqvarna Chainsaw must be able to service it. That's why we only sell our chainsaws through servicing dealers.
The reason is as simple as it is important.
You buy a chainsaw to cut wood. When you want to use it, you want to use it now. Having to wait for parts or the saw's return from a service center are delays we will not tolerate.
So the guy that wants to go to a big chain store and buy a chainsaw will just have to get along without Husqvarna.
And our Husqvarna dealer may have to wait and sell that guy his second chainsaw.
He won't have to wait long.
For a dealer nearest you, consult your Yellow Pages or write
Husqvarna
224 Thorndale Ave, Bensenville, Illinois, 60106
help please I purchased a factory refurbished 445 chainsaw with a 18" bar some time ago to cut down a unwanted tree. Well, I never got the saw to start and it always seemed like there was something hungup. I finally tired starting it without a bar or chain on and wow did it run good. Put the bar and chain on and back to frustration. I looked online and thought maybe it was that the chain had the wrong pitcc so bought a 18" .325 and it seemed to spin but got very hot. When I watched youtube videos, I noticed that chain moving smoothly when the saw was off and realized I can't do that. So, next try was I went to the store and got a new 16" bar and chain to try that thinking maybe the 18" bar and chain just were damaged. When the cover is off, I can move the sprocket and the chain seems to move smoothly, but when mounting the cover I noticed the tensioner is pushing the bar foward so much that the chain is too tight and causeing a bind situation. The tension peg is as far back as I can get it, I even tried removing the tensioner cover to see if I could get the peg to move like 1/8" back but no. I even barrowed a cover from a neighbor's Husky and still too much tension on the bar and chain. SO? is it a bad clutch sprocket? do I drill out the tensioner hole on the bar? do I shave down the tensioner peg? I am at a loss as to why it doesn't line up right. txs for any suggestions