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  • Pascal Seguin
    I have buy an Husqvarna snowblower ST230 in 2016. First...
    Warranty Question posted December 19, 2017 by Pascal Seguin 
    Question:
    I have buy an Husqvarna snowblower ST230 in 2016. First snow storm, the Auger belt broke.

    I have repair it. But today I use my snowblower for the first time and the snowblower scraped three auger belt.

    Any issue with the tensioner, pulley, belt that they are not appropriate on this snowblower ?

    Please advise, i'm really frustrated

    Pascal
  • Bill Robbins
    Purchased the HUSQVARNA ST224P-24-inch 208cc Two Stage...
    Warranty Question posted October 7, 2017 by Bill Robbins 
    Question:
    Purchased the HUSQVARNA ST224P-24-inch 208cc Two Stage Electric Start with Power Steering- 961930122, from Amazon Prime! I have been trying to Register it on the net site for about 6 weeks and it keeps coming back with no model number. I have put EVERY conceivable numbers that are on the Snow Thrower BUT NO LUCK! Can someone please Help me, the snow will be here shortly and I want to be covered by the warranty even since I also purchased the extended 4 year plan. Thank You in advance! barbara1944
  • Randall Zempel
    warranty registration page still not working1
    Warranty Question posted March 13, 2017 by Randall Zempel 
    Question:
    warranty registration page still not working
    Details:

    Why hasn't somebody been fired, and somebody competent hired to fix the warranty registration page?  Today, the error changed from "null" to "The following parameters are needed in the URL to be able to show this page: Company code, language and brand.
    URL example: pr_cons_onestep.xhtml?company=EMT&language=06&brand=HQ"

    This has been going on for several weeks, already.

  • Randall Zempel
    I am trying to register my new R322T Snow Thrower attachment...3
    Warranty Question posted February 18, 2017 by Randall Zempel 
    Question:
    I am trying to register my new R322T Snow Thrower attachment on the "Register Your Husqvarna Product" page, but every time I submit my info, I get "An error occurred while saving: null." What's going on, and how can I register my machine?
  • David DiSanto
    I just purchased in Nov. 2016 a Husqvarna ST224 snowblower,...
    Warranty Question posted February 12, 2017 by David DiSanto 
    Question:
    I just purchased in Nov. 2016 a Husqvarna ST224 snowblower, I have used it four times and each time the engine dies and backfires under a load. What kind of warranty do I have???
    Details:

    I just purchased in Nov. 2016 a Husqvarna ST224 snowblower, I have used it four times and each time the engine dies and backfires under a load. What kind of warranty do I have???

    I've tried everything backing down the choke cutting the throttle back and it stills cracks and backfires, sometimes even just engaging the auger.

    I need to know what is wrong with this machine a.s.a.p.

    DiSanto

  • Donald Whitbeck
    How do I register my snowblower? I followed all the...3
    Warranty Question posted February 5, 2017 by Donald Whitbeck 
    Question:
    How do I register my snowblower? I followed all the instructions including uploading a picture of my sales receipt.
    All I get is "an error occurred while saving: null.
  • Theresa Doyon
    The authorized service center/dealer didn't fix fix a...
    Warranty Question posted December 18, 2016 by Theresa Doyon 
    Question:
    The authorized service center/dealer didn't fix fix a problem covered under warranty despite claiming they did - the warranty has expired - is the warranty on the exact same problem still applicable?
    Details:

    I purchased an 1830EXLT in 2014. In 2015 - after powering through ~7 feet of snow like a champ - it went to an authorized service dealer for a warranty repair. The problem was that, if I stopped the blower and shut off the engine, it would not start again for about 2 hours. The dealer claimed to fix the problem under warranty and returned it. We didn't have more than 3 inches of snow last winter so it didn't see any use. I tried to use it yesterday and found that the snowblower had the exact same problem it did when I bought it. Yes shame on me for not testing the blower thoroughly after they claimed to fix it and didn't. Regardless, can I get the blower fixed for this problem even though it's out of warranty? What does Husqvarna do to ensure that it's authorized service dealers don't commit fraud? 

  • Josh Wieman
    Hi I have a snowblower I bought one year ago. It got flooded...
    Warranty Question posted November 23, 2016 by Josh Wieman 
    Question:
    Hi I have a snowblower I bought one year ago. It got flooded last week so pulled the plug and rolled it over a few times. While pulling the plug it felt like it came out tough, didn't think too much of it. When I went to put the plug back in I spun it in about three turns by hand and then about one turn with a socket and then it went cross thread. The threads are pulled in the middle, just curious if I can do anything to get a warranty to fix or replace head?
    Photo:
  • John Johnston
    I just completed my online registration and it said I would...4
    Warranty Question posted October 31, 2016 by John Johnston 
    Question:
    I just completed my online registration and it said I would get an email with the warranty registration. I have not received the email. For the rebate it says a warranty registration is required. How do I get the warranty registration card?
  • Greg Blair
    I have a Husqvarna HU1130 STC snow thrower and to prongs for...
    Warranty Question posted October 14, 2016 by Greg Blair 
    Question:
    I have a Husqvarna HU1130 STC snow thrower and to prongs for the magneto broke off. Trying to get warranty service for the machine and when I called about warranty service the person hung up when I asked to talk to a Husqvarna rep.
    Details:

    I would like to know that Husqvarna would honor the warranty on the engine on a snow thrower sold as a Husqvarna