Posts
Warranty Question posted January 8, 2015 by Michael SantasieroQuestion:Purchased a 27" Husqvarna ST227P snow thrower on 11/11/14 and after using it twice it died on me while throwing 6" of snow. Turns out the drive belt for the auger snapped and I had to take it to where I purchsed it (Lowe's) they said I had to take it to an authorized dealer or they would send it out. I opted to take it to Lakeshore Hardware & tool rental Camp Rd Hamburg, NY(authorized dealer) on 1/3/15. They said they would look at it and may not be covered under warranty due to it being rubber that broke but they would do their best to see that it is under warranty. Now I'm without a snow thrower and I had to shovel a foot of snow yesterday 1/7/15 and we are due for another round tomorrow 1/9/15, while my brand new machine sits in a repair shop. This is ridiculous! I would have tried to replace the belt but they recommend it be done by a service center! I had a small Toro for 15 years and never once had it break down on me and now after spending $1,000 on this machine, which I do really like when it worked, I am left waiting for it to be repaired. In my opinion Lowe's should have given me a new machine when I returned it. Now I have to worry about this one breaking a belt again in the near future and have to go without one again while it is in the shop! The number for this shop is (716) 649-7626 if you have any questions. The Serial # for this machine is 1475H0813015A- Warranty Question posted January 24, 2016 by Bwana HatariQuestion:DISAPPOINTED!!!!! ST227P Auger Belt frayed - but there is more!Details:
I recently bought an ST227P snow blower and for the first time I barely finished clearing the path and the Augers stopped working. I noticed a burnt smell after a few sparks and with a little research I pin pointed that the issue was with the Auger Belt (part no: 581 83 24-01 IMPELLER BELT) having slipped off. The belt is frayed and am also suspecting some anomaly with a small broken piece of metal lodged in between the Shoulder Bolt and the Pully (ASM Engine). I understand that belts are not covered under warranty but this is pathetic and rather disappointing. I have purchased 3 Husqvarna products in the past year and especially through this storm period, I am unable to use this expensive pile of metal.
What is Husqvarna doing about this? I have seen several posts on the company webpage and other forums complaining of the exact same issues.
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- Warranty Question posted October 31, 2016 by John JohnstonQuestion:I just completed my online registration and it said I would get an email with the warranty registration. I have not received the email. For the rebate it says a warranty registration is required. How do I get the warranty registration card?
- Warranty Question posted June 13, 2015 by Michael ArmstrongQuestion:I just registered my 128L online yesterday and it said i would receive a confirmation email and then send a copy of my receipt to begin my extended warranty coverage. I have not received any emails as of yet. Please help.
- Warranty Question posted February 18, 2017 by Randall ZempelQuestion:I am trying to register my new R322T Snow Thrower attachment on the "Register Your Husqvarna Product" page, but every time I submit my info, I get "An error occurred while saving: null." What's going on, and how can I register my machine?
- Warranty Question posted February 5, 2017 by Donald WhitbeckQuestion:How do I register my snowblower? I followed all the instructions including uploading a picture of my sales receipt.
All I get is "an error occurred while saving: null. - Warranty Question posted January 23, 2016 by Sean AugersonQuestion:Impellers just stopped turning while the machine was doing the second pass down the driveway. No impact FOD just snow
- Warranty Question posted December 12, 2011 by Scott HartQuestion:I just purchased the 48" Husqvarna Snow Blade for my Husqvarna Tractor. It was shipped missing parts (Minor hex bolts, washers, hex nuts and clips) I contacted the customer support # on the web page and got sent over to Dixie Sales. They said the parts are over the Cap of what is covered under warranty and asked me to take it back and order another one? The escalation # is 92904766
I just want the parts that were supposed to come in the box so I can put my blade together and be done with it. Its a few dollars in parts and this whole thing can be done with. Why cant this just be done rather than wasting MY Time and the shipping costs the dealer would have to pay. - Warranty Question posted March 13, 2017 by Randall ZempelQuestion:warranty registration page still not workingDetails:
Why hasn't somebody been fired, and somebody competent hired to fix the warranty registration page? Today, the error changed from "null" to "The following parameters are needed in the URL to be able to show this page: Company code, language and brand.
URL example: pr_cons_onestep.xhtml?company=EMT&language=06&brand=HQ"This has been going on for several weeks, already.
- Warranty Question posted December 4, 2014 by George EllenQuestion:Why does it take a week or more for the dealer to get parts in for my 1830 EXLT?