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  • Tom Michaud
    9/28/2014 To Husqvarna Service Representative I purchased...
    Warranty Question posted September 28, 2014 by Tom Michaud 
    Question:
    9/28/2014
    To Husqvarna Service Representative
    I purchased a Husqvarna Trimmer2 23L on 5/31/10 for $224 and have had nothing but problems with it. In January of 2011 it would not start and had to have the carburetor replaced. The carburetor was replaced by Rockledge Mower in Florida because it was under warrantee, but I still had to pay $40. I was told the issue was the gas and that I should only use non ethanol gas to prevent this from happening again. So I began using non ethanol gas which cost more than regular gas and I have to drive farther to get it. In Oct 2012 my trimmer again would not start, this time it was leaking fuel and a bad flywheel, costing me $110.19. Now in August of 2014 again my trimmer would not start. I again brought it back to Rockledge mower for repairs, it is the carburetor again and the repairs will be $140. I said no because if have spent more on repairs than I spent on the trimmer in the first place. I still though have to pay the $40 for them to look at it. I have all the receipts for these actions if you would like to see them.
    I always thought Husqvarna was the top of the line. That is why I bought it in the first place. I am very disappointed and would like to see if you can compensate me for this trimmer or pay for the repairs. I did everything I was told by changing to the more expensive gas only to be disappointed. I still have faith in your products and know you will do the right thing. Please contact me and let me know what can be done.
    Sincerely
    Thomas Michaud
    gtmichaud@aol.com
    321-208-8445
  • Cindy Kimerling
    having trouble registering online for warranty. Won't...escalated
    Warranty Question posted June 24, 2014 by Cindy Kimerling 
    Question:
    having trouble registering online for warranty. Won't accept the model name - trimmer/brushcutter or the full name - 223r 24.5cc 2-cycle bike handle trimmer/brushcutter or even the model number - 966 60 92-01. When I click on search, the site is locked in a no response mode.
  • Frank Massa
    Hello, I just purchased the 128DJX Husqvarna Trimmer a...escalated
    Warranty Question posted May 13, 2014 by Frank Massa 
    Question:
    Hello,
    I just purchased the 128DJX Husqvarna Trimmer a few days ago. I purchased this from an online dealer (VMInnovations) and have not even assembled the trimmer yet. When I went to register the trimmer I noticed that an additional one year warranty was available if I had purchased 2-stroke oil with the trimmer at the same time. This was not an option given to me upon checkout of the trimmer and I was wondering if it is still a possibility to get the warranty after purchase. Say if I went to my local dealer and purchased the oil now, would it be possible to get the additional warranty?
    Thanks,
    Frank
  • claude campeau
    how could i'll geat an extension warranty for my trimmer...escalated
    Warranty Question posted May 12, 2012 by claude campeau 
    Question:
    how could i'll geat an extension warranty for my trimmer
    lcd 128 and what the price for this warranty thank
  • Carl Wechter
    how do I register my product -- string trimmer 128LD bought...
    Warranty Question posted July 20, 2016 by Carl Wechter 
    Question:
    how do I register my product -- string trimmer 128LD bought at Lowes in The Woodlands Texas on 7-9-16 serial 116113N100096. I also bought 3 cans of your gas/oil mixture and told it would extend my warranty.
  • Ricky Vazquez
    How long does product registration confirmation take?...
    Warranty Question posted August 23, 2016 by Ricky Vazquez 
    Question:
    How long does product registration confirmation take? It's been more than 24 hours.
  • Jakob Breuers
    Husqvarna 224L extended warranty doesn't make much...escalated
    Warranty Question posted May 1, 2014 by Jakob Breuers 
    Question:
    Husqvarna 224L extended warranty doesn't make much sense.
  • daren giberson
    Husqvarna 28-cc 2-Cycle warranty will be extended from 2...
    Warranty Question posted April 3, 2017 by daren giberson 
    Question:
    Husqvarna 28-cc 2-Cycle warranty will be extended from 2 years to 4 years?
  • Derek Rauchenberger
    I am trying to register for my extended warranty, but no...escalated1
    Warranty Question posted June 14, 2014 by Derek Rauchenberger 
    Question:
    I am trying to register for my extended warranty, but no fields appear on the page that I am linked to. I tried it on both Chrome and Safari.

    Is there something wrong with your site?

    Thanks,
    Derek
    Rauchenberger
    (847) 280 1447
  • David Hasler
    I am trying to register my product on-line. I fill out all...escalated3
    Warranty Question posted June 23, 2013 by David Hasler 
    Question:
    I am trying to register my product on-line. I fill out all the information and I get a message saying "Product is Mandatory".

    I have entered the model number, "trimmer" and "string trimmer" and get that error message each time.

    What answer is it looking for?