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  • KENNETH VALINE
    Statement from a disappointed customer.Answeredescalated5100%
    General Product Question posted June 11, 2011 by KENNETH VALINE 
    Question:
    Statement from a disappointed customer.
    Details:

    I purchased my weed eater one back in March, it worked great for 2 mowing sessions, then once put into gear it would shake me to death and make a horrible noise. A quick look behind the rear bumper/plastic shield and I saw my rubber drive wheel was missing chunks. I did a little looking online and saw that the wheel wasn't offered separately from the transmission assembly. I loaded up my mower and dropped it off for warranty service. After about 2 weeks I checked on my mower and the dealership is having a hard time getting me a transmission, now it is a month later and I called to check on the status again and they are telling me once they got the new transmission and installed it they had to order another piece, I believe they said it was the metal wheel that connects the engine to the transmission and they hope to have that part in soon. So long story short after spending over $700 on a new mower (so I wouldn't have to worry about it breaking down) I'm mowing my yard (1 flat acre) with my push mower, again so I don't get another nasty letter from my HOA. I should have used that money to buy a used john deere or something. That's how I feel.

  • Charles Downey
    The battery appears to be dead so I can not start my Weed...escalated2
    General Product Question posted August 31, 2012 by Charles Downey 
    Question:
    The battery appears to be dead so I can not start my Weed Eater One riding mower with the key. How do I start it with the pull start ? I tried pulling the cord a number of times but it didn't start.Is there a trick to this ? Does the key need to be out or turned to some start position first ?
  • Tom Kamlay
    When using the WeedEater One mower...the mechanism to hold...Answeredescalated2
    General Product Question posted September 5, 2011 by Tom Kamlay 
    Question:
    When using the WeedEater One mower...the mechanism to hold the cutting height in place slips out and changes height while I am mowing....how can I adjust this to stay in place?
    Thanks
  • Lenore Sanchez
    Where can i get an owners manual for my weedeat one riding...escalated
    General Product Question posted April 1, 2012 by Lenore Sanchez 
    Question:
    Where can i get an owners manual for my weedeat one riding lawn mower
  • Laura Walters
    Why don't you stand behind the crappy weedeater one...Answeredescalated3100%
    General Product Question posted May 24, 2011 by Laura Walters 
    Question:
    Why don't you stand behind the crappy weedeater one mower?
    I have had nothing but problems from day one.
    First the steering, then the chain coming off.
    Then there's a part under the front by the wheel that keeps bending, when it does that you will have one tire facing left and one facing straight.
    I have called, all i get told, "TAKE IT TO A SERVICE DEALER" well i did that last yr right after buying it. I got charged. On top of that i do NOT have a truck so i had to pay someone to take it in.
    Details:

    I was given the factory #. All they want to do is transfer me to customer service which tells me "TAKE IT IN"

    I just tried to mow my grass, I have a small yard, but 3 times i had to get on the ground and put the chain back on so i could finish.

    I'm on oxygen, I bought the mower to be a HELP to me.  Its nothing but stress.  Less then a yr old and this many problems.    Wish i could just take it back and get my money back since no one whats to fix it right (w/o charging) or stand behind the product.

    What about the Lemon Law..... Fix this mower right or replace it or refund my money (without me having to pay anyone to haul it or fix it)

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