Posts
General Product Question posted June 11, 2011 by KENNETH VALINEQuestion:Statement from a disappointed customer.Details:I purchased my weed eater one back in March, it worked great for 2 mowing sessions, then once put into gear it would shake me to death and make a horrible noise. A quick look behind the rear bumper/plastic shield and I saw my rubber drive wheel was missing chunks. I did a little looking online and saw that the wheel wasn't offered separately from the transmission assembly. I loaded up my mower and dropped it off for warranty service. After about 2 weeks I checked on my mower and the dealership is having a hard time getting me a transmission, now it is a month later and I called to check on the status again and they are telling me once they got the new transmission and installed it they had to order another piece, I believe they said it was the metal wheel that connects the engine to the transmission and they hope to have that part in soon. So long story short after spending over $700 on a new mower (so I wouldn't have to worry about it breaking down) I'm mowing my yard (1 flat acre) with my push mower, again so I don't get another nasty letter from my HOA. I should have used that money to buy a used john deere or something. That's how I feel.
- General Product Question posted July 6, 2012 by KENNETH VALINEQuestion:Not a question, more of a rant.Details:
So I bought my WE261 just over a year ago. Within 1 month my transmission comes apart. Finally find a "service shop" that will even touch the thing. Had to wait MONTHS to get it back. 2 weeks later the brake cable breaks, back to the service shop and another 1 month repair. Then finally get it back and start mowing, one of the front wheels literally had dry rotted. Not wanting to have to drive 30 miles to the repair shop and pay all their extra fees on top of what warranty "doesnt pay for" I replaced the wheel myself. Now I have an awesome intermittent "wont start back up once ran" issue
Thank you for making the biggest piece of junk ever. I will not be buying ANYTHING else made by your company again under any nameplate you put on it. I mean really this thing has been at the reapir shop more than my garage.
- General Product Question posted July 9, 2011 by Don JQuestion:My Weedeater one has stopped working after a week. I purchased a Weedeater One on 7/01/11. I've used it twice and it worked fine. The last time I used it, I ran out of gas, parked the unit and refilled it the next day. It no longer starts. It won't start using the pull starter (many many pulls) and it makes zero noise when trying the ignition. I've followed the correct procedures (i.e. free control engaged, sitting on seat, parking break set, neutral, and deck clutch disengaged). I've had this unit for less that 2 weeks and I'm on the edge of taking it back to Home Depot. What is missing here??
- General Product Question posted May 24, 2011 by Laura WaltersQuestion:Why don't you stand behind the crappy weedeater one mower?
I have had nothing but problems from day one.
First the steering, then the chain coming off.
Then there's a part under the front by the wheel that keeps bending, when it does that you will have one tire facing left and one facing straight.
I have called, all i get told, "TAKE IT TO A SERVICE DEALER" well i did that last yr right after buying it. I got charged. On top of that i do NOT have a truck so i had to pay someone to take it in.Details:I was given the factory #. All they want to do is transfer me to customer service which tells me "TAKE IT IN"
I just tried to mow my grass, I have a small yard, but 3 times i had to get on the ground and put the chain back on so i could finish.
I'm on oxygen, I bought the mower to be a HELP to me. Its nothing but stress. Less then a yr old and this many problems. Wish i could just take it back and get my money back since no one whats to fix it right (w/o charging) or stand behind the product.
What about the Lemon Law..... Fix this mower right or replace it or refund my money (without me having to pay anyone to haul it or fix it)
- General Product Question posted August 31, 2012 by Charles DowneyQuestion:The battery appears to be dead so I can not start my Weed Eater One riding mower with the key. How do I start it with the pull start ? I tried pulling the cord a number of times but it didn't start.Is there a trick to this ? Does the key need to be out or turned to some start position first ?
- General Product Question posted September 30, 2011 by Larry BeardQuestion:My Weed Eater 1 was delivered with a flat front tire. The valve stem had separated from the tube. That took three weeks to get replaced. Then the steering went bad and I had to wait to get the redesigned adapter. Then the wheels started locking over in a turn. Then the transmission failed and I had to take the mower 20 miles to a service center who had it over three weeks. Today a rear wheel went flat with another separated valve stem. I took a new tube and the tire to an automobile service station to get it mounted and they pointed out that the tire chords are separating from the rubber on the inside of the tire. The Weed Eater 1 is the worst piece of junk I have ever purchased. What do I have to do to get my money back?
- General Product Question posted September 5, 2011 by Tom KamlayQuestion:When using the WeedEater One mower...the mechanism to hold the cutting height in place slips out and changes height while I am mowing....how can I adjust this to stay in place?
Thanks - General Product Question posted August 27, 2011 by Steven BrodieQuestion:My weedeterOne makes strange noises when driving forward in any gear. From reading others concerns, is it possible the transmission is going?
- General Product Question posted August 12, 2011 by Daniel HurstQuestion:I bought one of your weedeater one mowres. WHAT A PIECE OF CRAP IT IS. After owning it for two months the rear end went out. It took me a month to get it back. Now I am having trouible starting it. Why do people like you sale such crap, then you feed us even more crap about how much you care about the people who have purchased your stuff. The only thing you care about is how much mony you can get from us. Welcome to America and the American way. Promise your customers everything and give them nothing, all at a price. I have purchased my last weedeater prouduct.................
- General Product Question posted July 22, 2011 by Bernard SamuelsQuestion:I was looking at a Weedeater One @ Home Depot. The brake was engaged (locked) & I couldn't figure out how to disengage it. I tried pressing down on the peddle like you would with a car's parking brake but that didn't work. Nobody around to help me, so how does the brake lock & unlock?
Thanks
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