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  • Melissa Raye
    The breaks on my WeedEater One went out for the 2nd time....escalated
    Warranty Question posted June 28, 2012 by Melissa Raye 
    Question:
    The breaks on my WeedEater One went out for the 2nd time. And everywhere I call using the site you provided claims they will not cover the WeedEater One...along with somethingnegative to say about the mower. Please let me know where I can get the brakes fixed again.

    This is also after I experienced the same steering wheel issue that that other are complaining about :(

    Also, after I turn it off it sometimes back fires (sounds like gun shots).
  • Cheryl Naples
    I purchased a 26" Weedeater riding mower less than one...escalated3
    Warranty Question posted June 21, 2012 by Cheryl Naples 
    Question:
    I purchased a 26" Weedeater riding mower less than one year ago, and I am in need of a differential ASM. In the manual and on the web it is listed as a $58.00 part, (plastic I might add), but now I have been told it is actually no longer avaliable, that you must purchase the entire assembly for $345.00? Am I crazy, it that possible? I mean first of all it isn't even one year old, and second of all, the part is PLASTIC and no longer able to purchase it, even though it is still listed in the manual and on the web as Part #428876. What a shaft! Any ideas?
    Is this a warranty issue?
  • Robert Parker
    I have had my weed eater one for a month or so. Today, it...escalated
    Warranty Question posted June 2, 2012 by Robert Parker 
    Question:
    I have had my weed eater one for a month or so. Today, it made a very loud noise when the blade was engaged. The bearing for the blade appears to be locked up and will not turn. How do I get this fixed. Note, the mower is only a few months old and is under warranty.
  • Vincenzo Chiaravalloti
    I have a Weedeater One which is under warranty. The...Answeredescalated2
    Warranty Question posted May 28, 2011 by Vincenzo Chiaravalloti 
    Question:
    I have a Weedeater One which is under warranty. The registration confirmation number is 110421-001801. There is a part that was damaged on my tractor. The key no. is 29, the part no. is 428033, and the description is spindle, LH. Can you please send me a replacement part so that I can begin using my new tractor? Thank you!
  • Miguel Navarro
    I baught a weedeater riding lawnmower with a briggs and...escalated
    Warranty Question posted May 21, 2012 by Miguel Navarro 
    Question:
    I baught a weedeater riding lawnmower with a briggs and straton motor, I've only use the machine about 6 time since I baught it in oct 2011,now I am having problems with the motor , it misses alot , like something is wrong with the carburator , those this have a guarantee and hwere do I take it too? . I live in Miami Florida 33013
  • Don Carlson
    My less than 1 year old Weed Eater One has been in service...Answeredescalated1
    Warranty Question posted May 15, 2012 by Don Carlson 
    Question:
    My less than 1 year old Weed Eater One has been in service for a transmission failure for over a month, at one of your service centers. At what point do I expect a replacement mower?

    Thank You

    Don Carlson
    703-346-5048
    Details:

     The place of service is Manassas Small Engine, 703-368-1881.

    Model: WELRVBA30

    SN: 050611L008532 

  • Pat Stevens
    I purchased a Weed Eater One from the Rona in Chilliwack,...escalated2
    Warranty Question posted April 30, 2012 by Pat Stevens 
    Question:
    I purchased a Weed Eater One from the Rona in Chilliwack, BC, Canada on May 21, 2011. The machine's serial number is 041311L002912. It now will not move forward without making a loud grinding noise, though it will go into reverse just fine. I would like to take it in for warranty repairs since it is less than a year old and has less than 20 hours time on it.

    The problem is that when calling the companies listed on the service locator I find that while they will service Weed Eater products they will no longer do warranty repairs. I've called the first nine companies listed with no luck and the next one's are in the US so I'm not going to take it across the border for repairs.

    Can you direct me to a repair agent that will do warranty repairs on my Weed Eater One and don't say to check the service locator?
  • ethelle riggs
    how do i register my weedeater?escalated
    Warranty Question posted April 30, 2012 by ethelle riggs 
    Question:
    how do i register my weedeater?
  • Delbert Maxwell
    I live in Overland Park Kansas zip code 66204 need to know...escalated
    Warranty Question posted March 13, 2012 by Delbert Maxwell 
    Question:
    I live in Overland Park Kansas zip code 66204 need to know where the nearest authorized service place is?
  • Larry Thompson
    Gentlemen, I purchased a Weedeater One riding mower from...Answeredescalated1
    Warranty Question posted July 16, 2011 by Larry Thompson 
    Question:
    Gentlemen,

    I purchased a Weedeater One riding mower from Home Depot (an authorized dealer) last year and now the steering wheel does not engage to steer the riding mower.

    I removed the steering wheel and examined the OEM adapter wheel provided, Part No. 532186737. The adapter wheel was worn and slips freely, causing the steering not to respond.

    I have been advised that the original part was deemed to be defective and has since been replaced by Part No. 532437747.

    Would you please provide the replacement, Part No. 532437747, so that I may repair my riding mower and continue the upkeep of my lawn.

    Please respond to my email below and I will provide mailing address and phone number.

    Email: larryt@tampabay.rr.com

    Many Thanks for your assistance and understanding in this matter.

    Sincerely,


    Larry Thompson

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