Scott W.

Thank you for contacting Answer ARMY.

You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order 
parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the 
page.

Service Locator  (Canadian customers use postal code no spacing)
Contact Us
Download Manuals
Order Parts (This is a third party company not Weed Eater)  or can contact local dealer.

Your local dealer is your best and fastest source of information.

All repairs for warranty consideration must be evaluated and completed by an authorized Weed Eater service center. If determined to be warranty the repairs will be completed by the servicing dealer, the servicing dealer will file the necessary claims. If not warranty the dealer should provide an estimate or quote for the required repairs.

Thank you for contacting Answer ARMY.

You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order 
parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the 
page.

Service Locator  (Canadian customers use postal code no spacing)
Contact Us
Download Manuals
Order Parts (This is a third party company not Weed Eater)  or can contact local dealer.

Your local dealer is your best and fastest source of information.

Thank you for your interest in the SmartCut.

Answers

1. It is not recommended to leave the unit in ROS.

2. The seat is a hard plastic.

3. The SmartCut includes a 3n1 blade capable of recycling, discharging or collection.

4. The SmartCut is currently equipped with a 10.5 hp engine.

Thank you for contacting Answer Army.

FAQ 633.   Why can't I find horse power ratings for new equipment?

In the past different engine manufacturer's could rate horsepower using different methods and thereby the ratings were not uniform. The move to use torque as the accepted rating has been made by most of the engine manufacturer's.

Most engine manufacturer's no longer offer us the information of horsepower for certain engines. This is an industry wide change.

Please visit this link for more information.

http://www.briggsandstratton.com/engines/support/frequently-asked-questions/Engine%20horsepower%20or%20torque%20rating/

Thank you for contacting Answer Army.

You can find your local Poulan dealers for sales and service as well as manuals and a place to order parts using the link provided http://www.poulan.com choose the appropriate link at the bottom of the page.

Service Locator  (Canadian customers use postal code no spacing)
Contact Us
Download Manuals
Order Parts (This is a third party company not Poulan)  or can contact local dealer.

Your local dealer is your best and fastest source of information.

For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

The issue you describe is not a failure of the machine. The oil tank design on this unit is an open bladder, there are no valves it depends on the cap sealing correctly to work. There is a small hole for the oil to come out for the bar and chain. As long as the cap is sealed and there are no air leaks to the tank the oil will only release a couple of drops then a vacuum would be created and no oil would dispense. The way the oil tank ( bladder ) works with the cap sealed when you push in on the cap you create pressure and pushes oil out when you release it it pulls air back into displace the released oil.

Arthur, thank you for contacting Answer Army.

You can find your local Weed Eater dealers for sales and service as well as manuals and a place to order 
parts using the link provided http://www.weedeater.com choose the appropriate link at the bottom of the 
page.

Service Locator  (Canadian customers use postal code no spacing)
Contact Us
Download Manuals
Order Parts (This is a third party company not Weed Eater)  or can contact local dealer.

Your local dealer is your best and fastest source of information.

All repairs for warranty consideration must be evaluated and completed by an authorized Weed Eater service center. If determined to be warranty and the repairs are completed the dealer will file the necessary claims. If not warranty the dealer should provide an estimate or quote for the required repairs.

Thank you for contacting AnswerArmy.

We have an FAQ for this.

FAQ 974:  Stale gas destroys fuel lines and carburetor parts. Ethanol in the gas will attract water and water causes corrosion. Carburetors have smaller openings that will get plugged up. Do not store fuel in the equipment's gas tank and carburetor.

The problem you have experienced is not the fault of the machine.

Fuel today doesn't have the shelf life it did even 5 years ago. I would recommend you change the fuel out, follow the starting procedures in the operators manual. If you are unable to start the unit with fresh fuel then yes I would recommend you let the local service center evaluate the machine.

It is also a good idea to use a fuel stabilizer in your OPE fuel, do not keep fuel more than 30 days as it becomes stale.