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  • John GrosVenor
    Hi, I bought a Husqvarna trimmer with a blade, model 128DJX...Answeredescalated1
    General Product Question posted July 13, 2011 by John GrosVenor 
    Question:
    Hi, I bought a Husqvarna trimmer with a blade, model 128DJX on Monday 7/11/2011. What's upsetting is the manual doesn't show how to take the trimmer off and put on the blade. The manual is written in so many languages and in plain English doesn't give a good description of removing the trimmer head from the shaft.

    I even asked my neighbor and we both agreed not enough in the pictures to show how to remove the trimmer head. The sales people where we bought it gave no instructions. We bought a Husqvarna large snow blower and so I decided to buy a weed eater, because I know Husqvarna makes dependable products. But give me a break with the manual. I can't even get the manual up on your website. I thought maybe there would be a better description in a picture.

    Would appreciate some help.

    thanks,
    John
  • Jonathan Zellmer
    What is the difference between the Husqvarna 555fx and the...3
    General Product Question posted December 11, 2014 by Jonathan Zellmer 
    Question:
    What is the difference between the Husqvarna 555fx and the Jonsered FC2256 outside of the obvious and also I am having trouble with comparing what is listed on/in reading material on their respective websites? There is a lack of uniformity with information formats provided by Husqvarna and Jonsered websites for use in comparison of models across brand name borders. Maybe its from too much effort to be different when they are virtually the same machines.

    The Jonsered FC2256 (20.28 lbs) > is listed as being heavier than Husqvarna 555fx (19.6 lbs)? These weights actually different or were different scales calibrated differently (red might look heavier than orange or Vice Versa?

    Please help me to get a more complete and competent comparison of these two clearing saws (Husqvarna 555fx compared with the Jonsered FC2256), so that I can make an informed purchase as a consumer.

    Thank You in advance,

    Jonathan
    Details:

    I have spent in excess of 4 hours so far on phone and internet trying to get to information that seems hidden from consumer.  It seems like Husqvarna and Jonsered are engaged in secrecy war within the same company - I'm very frustrated with recent customer service experience and information availability. I have Husqvarna saws now, but Stihl FS560 clearing saw is looking better than it was before this difficulty in streamlining a comparison of Husqvarna and Jonsered within same company?  I love my Husqvarna equipment, but want to keep buying best without using the good old trial and error method.

     

    Please help me to get a more complete and competent comparison of these two clearing saws (Husqvarna 555fx and the Jonsered FC2256), so that I can make an informed purchase as a consumer.

     

     

  • Tom McCartney
    Oil/Gas Mixture - I have seven pieces of yard equipment,...Answeredescalated3
    General Product Question posted December 13, 2011 by Tom McCartney 
    Question:
    Oil/Gas Mixture - I have seven pieces of yard equipment, including 2 that are Husqvana, all with 2 cycle engines. Some of the equipment specifies a 40 to 1 gas/oil mixture while others specify a 50 to 1 gas/oil mixture. Is there a problem running a 40 to 1 mixture in a 2 cycle engine that specifies a 50 to 1 mixture?
  • Dan Rikard
    I have a 323R that came with the trimmer head installed. I...Answeredescalated1
    General Product Question posted September 6, 2011 by Dan Rikard 
    Question:
    I have a 323R that came with the trimmer head installed. I bought the brushcutter blade kit to install. I got the trimmer head off (finally). I can't figure out how a 1" hole on the blade is supposed to sit on the shaft. There is nothing to hold the blade in place. Is there a part I am missing? Thanks.
  • Thomas Gillott
    Hello , I would Like to Know How to Sharpen The Brush Blade...escalated1
    General Product Question posted March 27, 2013 by Thomas Gillott 
    Question:
    Hello , I would Like to Know How to Sharpen The Brush Blade for the 345FR :OEM Saw blade Scarlett 200-22 , I've Look All over The Husqvarna site and Found Nothing ? I would Have Thought That they Had A Vidieo or Something To Explain How To Some Place ??? Or Even The File & Gauge to Sharpen it ?? Did I Look in The Wrong Place ???

    Thanks
    Tom
  • ronald wagner
    can i put a saw blade on a 223r brush cutter.Answeredescalated1
    General Product Question posted April 30, 2012 by ronald wagner 
    Question:
    can i put a saw blade on a 223r brush cutter.
  • elly gilmore
    Complaint: I have purchased 3 Husqvarna weed eaters from...escalated
    General Product Question posted July 21, 2013 by elly gilmore 
    Question:
    Complaint:
    I have purchased 3 Husqvarna weed eaters from your company through Lowe’s in Meridian MS.
    The first one I purchased on 14 Mar 2010, had to return it and purchased a new one same make and model on 5 May 2011. Then I purchased the 3rd one on 14. Mar 2012. This one too is broken after a little more than 1 year use. The following information is provided regarding Model, etc.
    Family/DISP BPWES.0284 TC 28CC:OC; Model # 128CD; SKU# 952711952; SN# 11349N10013.
    I am totally disappointed in your product and I would expect that you would produce a quality product. Lowe’s is not able to take the weed eater back since the purchase date is more than 1 year. However, the weed eater continues to shut down after 3 to 5 minutes. The fuel filter and the carbonator have been checked and that is not the problem. The equipment is used frequently so there is no possibility of the gasoline gumming up. Again, I am totally disappointed and I am asking for your assistance to help me with this situation. I currently do not have the money to purchase another weed eater and I would really have to think to purchase another Husqvarna. I was always under the impression that your company stood behind their products.
    I would greatly appreciate hearing from you. My e-mail address is: elly_gilmore06@yahoo.com. Thank you in advance for your assistance.

    Sincerely,


    Elly Gilmore
  • Patrick Cagle
    I recently purchased a Husqvarna BCA850 DX Brushcutter...1
    General Product Question posted November 24, 2015 by Patrick Cagle 
    Question:
    I recently purchased a Husqvarna BCA850 DX Brushcutter Attachment but did not receive the english version of the owners manual, and cannot find one online. Where can I get a copy of the manual so that I can safely operate the equipment?
  • paul brien
    how do you change the blade in a clearing axe?Answeredescalated1
    General Product Question posted November 16, 2011 by paul brien 
    Question:
    how do you change the blade in a clearing axe?
  • Scott Smith
    I need a replacement harness for my 240R Brush Cutter. I am...escalated
    General Product Question posted October 5, 2012 by Scott Smith 
    Question:
    I need a replacement harness for my 240R Brush Cutter. I am not able to determine from the information available on the Husqvarna web site which, if any, of the currently offered harnesses can be reconfigured for left-handed operation. I need a higher-end type harness, as this is a large brush cutter, and it is used for extended periods of time.